Taco Bell - Fast food restaurant in Landover Hills - 7501 Annapolis Rd, USA

This is my favorite taco bell location. Prior to the "veggie" menu I always had to customize and even now I leave off dairy and they always get my order correct. I'm not sure why all the complaints about customer service, they have always been very nice when I order from this location.

It had been a long time since I had some Taco Bell it was good. I didn't know it had gone auto order, that was kinda cool.

Food is consistently quality however the straw situation needs to be revisited by management. Super thin straw material makes it hard to drink. Thanks

I was greeted at the inacom with attitude. As if I was a bother. I spoke with a happy, friendly, upbeat tone. In response I received, "anything else, anything else, anything else. 20 minutes later, I pulled up to the window, I asked why I wasn't asked what flavor loco tacos I wanted. They made me another order with all 3 loco tacos. I asked for chicken supreme both times. I got all beef! I don't eat beef. It makes my stomach hurt! My Daughter asks for a green slushy, she got red. We received no straws or napkins. I was very upset behind paying $14 for processed snack food and having to drive 45 minutes home, hungry! 0 customer service! And I get to go to be a hungry tonight.

Please check your food when you bite into it. I purchased a veggie Crunchwrap through the Taco Bell app. Upon my surprise when I bit into my crunch wrap, the longest piece of hair I had ever seen was wrapped up in my food. I was livid and went straight to the manager. Mind you I had braids in my hair at the time, so there was no possible way it could be my hair. When I showed it to the manager, tmanager stated his employees couldn’t have done it because they said it wasn’t them. I asked for a refund and the manager said “I can’t refund you because it was an app order”. Also the manager stated “It was only $7.00”. Meaning because I only spent $7.00 finding hair in my food a refund or my reaction was necessary. I had then remake my food but ended up trashing it due to their reaction I didn’t trust it. I called the corporate office and the automated system kept hanging up on me. I had to go through Twitter to speak to someone and finally get a refund. This place needs to be shut down immediately!

Very Nasty customer service and horribble food.The manager is very unprofessional and the employees are rude becareful what you eat and where you eat is very important, spending your money here iis the worst thing you can do and the cooperate of need to check on the service here.

This has ro be the slowest drive thru ever. It took 10 minutes before I could even place my order. I couldn't even back out the drive thru and go in because cars were behind me. Customer service also bad. When I'm ordering don't rush me asking me if I'm ready or is that it. That's rude. The food was fine. Just need better Customer service.

This place is flat out horrible if I could've given no stars I would've. I placed an order at 11:45pm and didn't hear back until 3:08 that my order was canceled thru uber eats. I wouldn't recommend ordering nothing from this location at all. The communication between them & uber suck bad. They offered me $5 for my trouble...I spent over $30+ for a group of us.