T-Mobile - Cell phone store in Ewa Beach - 91-1107 Keaunui Dr Bldg B Ste 2, USA

Great staff! Great service! Even better deals on phones and plans! The deal on the home internet is unbeatable! Def need to go and check to see if you're eligible!

What horrible customer service. Went in for a warranty exchange. Ordered the phone and came back a week later. At that time, the Manager decided it's not under warranty because she referred to read the fine print. They BOLD the word "and" for a reason. Save yourself the headache and visit the T-mobile in Kapolei.

I was in dire need of a new phone as my old phone had a cracked screen and sometimes the screen itself would not turn on. Joe was awesome! He helped set up my phone, put the screen protector and the case! Thanks for doing that. He was funny too. Overall, great customer service!

No good! I add a new mobile line and bought new phone and without asking me they add a protection plan and netflix premium. Now my bill went up to additional 83$

Recently switched from another carrier. Had to get all my unlocked phones activated and numbers ported over. Employee was not helpful at all. Said he would call me back because their system is down. I went outside called 611 and all 4 numbers were ported over in minutes. T-mobile service is not want you expect. Remember you always get what you pay for. The service was super slow and spotty. I'm stuck trying to find out what the type is joining this company? Anyways one week of horrible slow data service. I went to Verizon and it was the best decision I made. Super fast Internet.

The experience today is superb. Luana helped us on our service and showed us a promotion that made us qualify for a free brand new phone

Most of the times after 5 pm, it's extremely busy and difficult to be attended in a timely manner. If you just have a quick question or something quick to do, it's better to go somewhere else or try to do online or over the phone.

Went to make a piece of paper for immigration as I pay 160$ in a month and they get paid. The manger micah and other female worker refused to help us. We called tmobile customers service they help. The manger at this location sucks. You should get different job or learn customer service