SureStay Hotel by Best Western Secaucus Meadowlands - Hotel in Secaucus - 250 Harmon Meadow Blvd., USA

This hotel is pretty clean but somewhat disorganized. The first room they gave me actually wasn’t cleaned since last guest. The front desk apologized but they were kinda confused by stuff. It’s a nice basic spartan clean hotel. Good for one night stay to go see a show in NYC. Bus is across the street.

I travelled with some friends for a weekend in NY. This hotel was more affordable and it is located 2 min walk from the bus stop that takes you straight to Manhattan for $8 round trip and 20 min ride. Runs until 1:00am giving us time to enjoy the city and come back safely. The hotel is brand new, still some areas under construction. (Lobby and breakfast area.) clean and comfy beds. Will come back for sure

Sure stay hotel is a comfortable Quaint hotel with simple amenities, clean rooms, and a continental breakfast in the morning that packs a little bit extra! Different creamers for coffee’s fresh milk for the cereal good quality coffee makes all the difference! The rooms were very clean. I love their new look and it’s in the perfect area with access to restaurants across the street, and a gigantic Walmart down the block to meet all your needs!

The hotel is undergoing renovations so the room was really nice. We had some struggles with check in and billing which took a good week to fix. Kudos to the manager - Leslie. He called and left me a message and his personal cell saying that the issue was fixed and I could call him anytime to discuss it - well done! Breakfast is definitely not really breakfast - it used to be much better. Great location to get into the city. We're heading back to try it again.

I asked for an invoice with my company's details and they were not able to give it to me, they don't reply to emails. Most of the staff do not speak English. Some do and those are very nice. The service levels go from 0% to 100% on a daily basis, you never know what you are going to get. The location is perfect if you want to travel to NYC so we liked the price compared to our options.

Excellent customer service. Everyone was very nice. The renovated rooms are gorgeous. I had car trouble and the General Manager Lesly called his Maintenance worker Raul right away, got me a boost and told me exactly where to go to get a new battery so that I can make it home safely!!! Claudia and Judite (receptionists) were great and answered all my questions. Definitely will be returning and have already booked. Great location!

Bad housekeeping. Pillows are all over, bedsheets are not tucked in. No tissue supply at all times. No in room coffee and creamer,sugar. Mice running back and forth at one time. You have to be a plumber too. The plunger is closed and I have to have a knife to open it. Fortunately the front desk staff are nice but no breakfast to eat. No bagels, eggs, no hot cereal and protein. And I’m a diamond member. Third time that the room isn’t ready for me. Just terrible ! I’m not gonna come back for a while and will try other hotels and I forgot to mention that the bedside lights are not working. Third time that I come, same problem

Comfortable newly renovated rooms and very nice staff. There is a small breakfast to take back to your room. No tables. The best part is the short walk across the street for bus 320 to go to time square.