Super 8 by Wyndham Webster/Rochester - Hotel in Webster - 2450 Empire Blvd, USA

Had two rooms. One had paint peeling on the walls, no towel bar, no mini-fridge, no tissue dispenser and an unpleasant odor. The other room had no safety bar in tub, no stopper for sink, the room door did not seal properly, the freezer in mini-fridge was almost completely frozen over, only one wastebasket.

I would rather stay in the homeless encampment behind the property than the hotel itself. Our room was so dirty that I was afraid to sit on the furniture or sleep. I understand that you get what you pay for, but I did not think it would be THAT dirty for over $150 a night. Our neighbors left their room for long periods of time and left their obnoxious dog. The television did not work and no one could assist. Also, a staff member came out and said that they were running low on anything for breakfast. Over a busy weekend?

Wyndham should be ashamed that this property is under their umbrella. 2 calls to make sure 1st floor. Not. Found 1 no frig. Get me a frig. Fire exit doors chocked open many x, and derelicts loitering in parking lot. Were they coming in. Desk had no idea what was going on.. replace towels if ask and you put used in hall. Ask for soap and toilet paper. . Fire alarm went off 3x last night. Went to desk after 3rd. Unsafe all around. No smoke detectors in rooms. Breakfast reduced to muffins and juice, w coffee any time. Most basic of basic. #o not stay here!

The carpet was filthy. Hallway was dark. Smelled of marijuana when we walked in. AC unit top was broken and chicken wire placed over. Chair was dirty and ripped. Bathroom floor was filthy. I had booked a three night stay and called and cancelled other two nights and went and stayed at another hotel. I’m shocked by the condition of this place!! Horrifying!!!

This hotel should be condemned. The hot water was turned off to the shower. The bathroom door stuck. The wallpaper was peeling. The AC unit blew hot air and was covered in drywall pieces & dirt. On top of all that, the girl at the front desk was very rude.

We were extremely disappointed in the maintenance and upkeep of this motel. We do not recommend staying here until some work is done to improve this facility. I won't embarrass the employees by adding our pictures. They were very helpful and polite.

This was the Nastiest hotel I ever stayed at. Very dirty. Carpets are stained, cigarette burns in blankets. Air conditioner broke and full of dust. I would not stay here if I were you. lobby is gross and very dirty. Staff was extremely rude when I voiced my concerns

Breakfeast offering was a donut size muffin, no milk or cream for coffee, and no decafe coffee offered. Bathroom sink did not drain at all. Shower head had very little water coming out.