Super 8 by Wyndham Mountain View - Hotel in Mountain View - El Camino/El Monte, 1665 W El Camino Real, USA

Rooms need serious renewal. People at the reception has bad attitude and low understanding of the concept of service. Beds and linen were clean and cleaning personnel was friendly and helpful. The location is very good, but there are other options in the area that better, for not much more money.

The check in experience was not very good. It was daytime and cold outside. While a young man and older man sat in the lobby they pointed to the window. So I was outside cold while I checked in. Then I went to the room and it was not well kept at all. Although I have to say that the room was very clean which was very important.

Positive: Location. Negative: I have photos. The floor was disgusting. The fridge was dirty. The lights didn?t work. Girl that checked me in was okay.

Besides the mouse in our room living under the fridge the room was not bad. It had a strong odor of some kind of cleaning product or air freshener that was overpowering. There were a lot of male visitors in and out of the room next to ours. The woman staying there was very popular and surprisingly active for someone wearing a bathrobe for 3 days straight. Could use some insulation in the walls. Complimentary Z-pack with the coffee and toiletries would be a nice touch... Besides that and the super tight parking options it's pretty, ok.

Clean room. Everything worked: hairdryer, microwave, fridge, in room coffee. The very small lobby is closed for remodeling, which appears to be done. The breakfast item, is a lunch bag with a juice, an apple and a sweet pastry. But not before 7:30am. Starbucks within a block. There is a Bagel Street Cafe in that same complex as well.

I suppose for the price, it is a reasonable hotel, there was a refrigerator, microwave coffee and lotions etc. The room definitely needs a repaint, and clean up, double sided tape and stuff still on the door. One can tell that the old lock was a lot bigger from the paint remnants. The room could use more light and USB ports, though there were plenty of AC outlets around. Sound proofing could be better as loud conversations, heavy foot steps heard from neighbors. Window curtains had a safety pin which was definitely needed for privacy. Shower mat in tub needs replacement, pluming a bit rusty. There was a nice comforter to sit in but nowhere else, a chair for the desk would have been real nice!

Pros: LOCATION!!!! Fantastic, walkable to places. The room was pretty clean. Parking is good and free. Good cooling/heating system. The stay provided everything I needed. Affordable. Cons: The room had some weird old odors...could use some updating. The property in itself is basic and a little run-down looking. Breakfast sucked...bag with apple juice, danish, and an apple.

My husband was at Stanford for Surgery and there was a possibility that I would have to check out earlier or stay longer, the manager/owner was very accommodating. Room was clean and quiet and made up everyday. The toilet started leaking and the manager had it fixed and cleaned up right away. Also, there are beautiful roses that are grown and tended to by the management. I will stay there again next time.