Super 8 by Wyndham Monee - Hotel in Monee - South Suburbs, 5825 W Monee Manhattan Rd, USA

I stayed on June 8th, 2024 for work purpose.The issue with this hotel is communication / service / room. First start I was placed on a no smoking room but it smell like there was a lot of smoking on this floor and room. There was lot of burn marks and stains throughout the room. Which was disappointing. Then after coming back from work. I notice all the power was out when I first walk in the hotel. But there was no hotel front desk employee to provide us information. I assume they was probably trying to figure the issue out. But I came back 30min later and there was still no one at the desk and the power was still out. No email, no paper, no communication on if or when the power was going to come back on (check out 11am), per two guest the power was out since early that morning. The power did not come back on til around 10am. I don’t understand why it was so hard for the hotel manager to help us customers understand the issue. But yet the hotel still want to charge people the whole bill. I contact the customer service for the hotel and a day later received a generic email regarding we strive to make improvements. I would not recommend this hotel at all. The only positive, is the location due to it being near highway and restaurants.

Had to change rooms because the first one smelled like pee and weed. Next room was better but not good. Lights didn't work. Walls were dirty. Fridge didn't work. Hair stuck in towels and hair dryer. Continental breakfast is pathetic. Apples are bruised.

Room was dirty, left this afternoon with full refund from Expedia ,not hotel, after we found bed bugs in our room. Tried to upgrade me to jacuzzi suite keep me quiet about it and i told him no this place is gross, unhygienic and im leaving with my money. My wife was bitten . Hotel only wanted to refund 1 day. Avoid this place.

Very accommodating, clean, new beds and appliances, nice little assorted breakfast, very quiet, very friendly and helpful staff, consistent upgrades. It's comfortable, lots of things to do in the area.

Bedding/Rug stained and has cigarette burns. Bathroom tub stained and cracked. Water pressure terrible.

Best service ever rooms are fully painted and big tv amazing breakfast

The whole property needs an upgrade. The room that they put me in was trash. I had dirt all over the walls. The carpet felt like it has not been vacuumed or shampooed and forever. It also looks like no one cleaned the bathroom because someone else's hair was in the bathroom and I woke up that morning with someone else's hair in the bed. I would recommend no one stays here until they do a complete remodeling of the property. Save your money.

Positive: That it was clean and didn't have people standing around to make it feel unsafe Negative: ""