Sunset Motel - Motel in Knoxville - 6245 Chapman Hwy, USA

I took the risk and paid the price. I am covered in bed bug bites after staying 1 night here. I absolutely got ate alive. Doctor confirmed bed bug bites. Besides that, this place is disgusting. They have no regular housekeeping or employees other than the owners who do a terrible job at up keep and cleanliness. Don't get fooled like I did by the few "good" reviews. Just go to north Knoxville and pay the couple extra bucks. This place needs to be investigated by the health dept and condemned. There is mold on the ceilings as others have stated. Everything is very dirty and outdated. Again, don't be like me. I would rather sleep in a public trash can than ever step foot in this place again even for one minute. You have been warned.

I wound up not staying the whole night due to personal circumstances, however the Husband and Wife that run the place were both super sweet and kind! I arrived with absolutely nothing with me except some cash and a dead phone. They put me in a room immediately and gave me a charger to use. The room was clean and a decent size. It also seemed quiet, like there wasn't anyone acting crazy or fighting couples. 10/10 would come back and recommend to someone else. Just keep in mind that it is located in South Knoxville and the building is an older building. It's nothing super fancy, but it is definitely a safe, warm place to stay if needed. Thank you, Sunset. 💜

I'd rather stay at a homeless shelter. This place is a dump.

Disgusting!! From the bugs in the rooms to the attitude of the owners. Our room was broken into, it took them OVER 48 hours to even come look at the door. They truly didn't care that it left a single mom with a child exposed to the cold since the door would not shut.. and unable to lock the door inside or out. Yet they still called looking for money. And had the nerve to get mad and harass me when I said I was leaving due to their negligence.

Yes they are outdated but rooms ARE clean and new managers ARE working on getting things in better shape so reputable people will stay. Rome wasn't built in a day and the Sunset wont be perfect in one either. New managers are nice and helpful. If you are respectful to them and the motel you will get the same back.

The Sunset is from a bygone era but is very well maintained. As with any older establishment, there has to be some minor hitches, but nothing to discourage staying. The owners are very warm and friendly, and will do all they can to assist you. Daily rates as well as the weekly is reasonable and fair. It's close to every kind of shopping you can imagine and every restaurant and grocery store in the business. Finally it's a relatively small place so I'd suggest calling ahead instead of just showing up.

Where to start? Rude service. Accused of having Daughter and Son-In-Law stay in room with me. Woke me up at 9 am to accuse me of this. had been up for 24 hours and needed sleep. Daughter came to visit and had cooked dinner for us. Got telephone call from office wanting to know why I had people in my room. Explained daughter visiting and we were having dinner. Haven't seen daughter for 17 months. Told they had to leave right away. Shower curtain was covered in black mold. Got non-requested phone call from office around 9 am to ask if staying another night. Like that was going to happen...Not to mention the cockroaches.

Roaches. Cigarette burns in the sheets. Dingy towels. Dirty floors. The threshold to bathroom was exposed and sharp spikes would grab you toes as you walked in. Noisey late from ros next door on each side. Over all unpleasant.