SunCoast Park Hotel Anaheim Resort, Tapestry by Hilton - Hotel in Anaheim - 1640 S Clementine St, USA

I had a great experience here! We called ahead of time to make sure we could have Amazon groceries delivered on our arrival day. They said it was totally fine! When we arrived we were able to get early check in and they allowed us to pick which floor we wanted ( we didn’t ask, they just offered). The front desk was super friendly and the check in process was super easy. The room was very clean, modern and comfortable. Comfort is a must for me and I felt at home here! The bathroom had excellent lighting for makeup and the hair dryer worked great. I wish the bathroom had a fan though. The beds were comfortable and they had plenty of wall plugs for charging. The room service cleaning was optimal. It room was taken care of every single day. Our things were kept tidy and clean and made it so nice to come home to each night. The amenities at this hotel were excellent. Starting with the hotel lobby. It was huge with so many cozy sitting areas, a tv, fireplace and bar. There is a cafe and bar but I didnt have time to check those out. The lobby has a small gift shop with souvenirs and necessities. My husband used the gym and said it was good. The lobby bathroom was easy to access on your way out, and the water refill station was a huge plus. It’s about a 15 minute walk to the parks, so not bad! This is right across garden walk too. You do have to pay parking nightly. Overall I felt welcome, safe and comfortable here and would stay here again ❤️

Liked the modern, clean and spacious room. Staff was friendly. Really nice pool. Convenient 20 minute walk to Disneyworld. On downside, no complimentary coffee in lobby, 35$ daily parking fee, guest laundry expensive compared to other hotels, and smokers are absolutely not welcome, there's not even a small place to sit somewhere in the parking lot to enjoy a smoke.

Overall a nice hotel but the front desk staff could be a bit more friendly granted I checked in at almost 1am but I was not welcomed as a Hilton Honors member or offered the normal complementary waters that every other Hilton branded property offers. The person who checked me in also didn’t give me the rundown of the hotel so I assumed breakfast was free until the following morning. Did not use any of the amenities (pool, gym) during my two night stay but the room was spacious and clean. I liked that they had a water refill station in the lobby. Parking is bit steep at $35 plus tax a night so this hotel may be better for someone without a car especially since the resort shuttle bus system has a stop right outside the hotel.

The location was just about the Best thing here!! But there was no breakfast served you had to go down there in HOPES of anything to eat, if you went down by 10am you were out of luck! They did not even leave coffee out like other Hotels, when asked about it they said they tried it and nobody was around during the day and so they were "Wasting" Coffee!! That is a JOKE WOW! ALSO I NEVER SEEN THE BAR OPEN!! This place Double billed us the day after we got there!!! But we were unable to get that straightened out until the Manager came back from her Vacation! She was very nice about it and comped us 1 day room charge because when we got in because our flight was delayed 4 1/2 hours we got in at like 4 am! So yeah that was the good part. But by Wednesday when that all happened we were in danger of our money being FROZEN because the Bank was wondering if it was a Fraud going on! The Television sucked it kept glitching and sound went off and on...also I had made a note in the reservation and we needed the refrigerator on because my husband had insulin....that was not done I had to turn it off and on and plug it in and unplug it to get it running!!! AT 4 AM!!! The bathroom has no fan in it and the A.C. would not stay on. The coffee creamer was so old it never disintegrated in the Hot Coffee, YUK! The Housekeepers and gentlemen cleaners were very kind and polite, I was happy with them. It was the Front desk that did not have their stuff together!!! The POOL was beautiful, BUT NO SHADE OR AN UMBRELLA ANYWHERE!!! I got burned within an hour and it ruined my whole time there!!! The dresser drawers were all falling off the track in the dresser! Get this there was NO NOTEPADS OR PENS ANYWHERE!! Even when I asked the front desk, she just gave me a couple sheets of printer paper!! Whatever you do RESEARCH your Hotel!!! The place was advertised so well with so many" Good" Reviews....LIES!! I think they PAID some of their friends to write them!! It was a ridiculous amount of money we spent to stay there to have such bad things happening!! Research every last thing because this is a major point when looking for Hotels, especially close to Disney they all want to get as much money as they can from you, Disney is expensive enough you do not want to get ripped off EVER when you are visiting Family or on a Vacation like we were we lost a lot of money staying there and to have a bad experience was not worth it. Thank you for reading!!

The hotel was just okay. I am a former flight attendant and our airline partnered with Hilton for our overnights, so I have stayed in many, many, many Hilton hotels. I am still an Honours member and Hilton is usually my first choice of hotel. This one was lacking. The room was okay and pretty spacious and the bed was relatively comfortable. Oddly the top sheet was placed above the comforter instead of underneath, to protect the comforter, so it does make me wonder how often the comforters are cleaned. The tv glitched within an hour of being in the room and would not allow us to have picture for the two nights we were there (we like to 'watch' tv to sleep with an off timer). The parking fee ($35.00 before tax) was astronomical! More expensive than Disney in Florida even! Though they do have an underground parking structure with cameras, which felt safe. We called on our way to the hotel to let them know that we would be late checking in due to other issues we had encountered and we were rushed off the phone (should have been a clue as to how we would be greeted). We arrived late, as we had indicated on the phone and we were clearly a disturbance and an interruption to the gentleman at the front desk. He gave us no information, rushed us through the process, we were not greeted as Hilton Honours members, no water and certainly no cookie (though I know not every Hilton does this). We were not even given the opportunity to provide our Honours number before being dismissed, so I am assuming we will not have the points for this stay added to our account. We weren't even told where the elevators were! We figured it out for ourselves. We had previously been staying in another state and so used the laundry facility when we arrived. It was the most expensive hotel laundry I have ever used, but was clean and quick. The biggest disappointment of all, there was no complimentary coffee in the lobby. Coffee was $5.00 each, for plain black coffee! I have never been to a Hilton without complimentary coffee in the morning. Most don't keep it through the day, but it has been available at every Hilton I have ever stayed at until at least 11am (most recently Hilton Canopy in London in January and Hilton Garden Inn in Tampa in July). To add insult to injury, after paying each day for coffee, the creamers were gone off. The first day my husband just topped off the coffee with half and half because he said it looked odd. The second day I was the one who prepared the drinks and when I opened the bottles, they were both gone off. I brought it to the attention of the young man at the bar and he seemed disinterested, took the creamer away and brought back another gone off creamer. At that point I gave up. What a waste of my money. I so wish I had read reviews before booking. If you don't care about any of the above, then stay here for the location only.

Visited for 3 nights. A short 10 min walk from Disneyland allowed us to come back for naps. The room was clean and well kept. They promptly fixed a slow drain while we were gone. The highway can be heard, but its bearable. The staff was nice and courteous, always giving us feedback. And it's a 10-min walk away from Garden Walk, which has lots of food options. The pool is nice and open until midnight. The food options arent great. Would recommend.

Positive: They clean the rooms so we'll after each guest our room was so clean. Which is so important when traveling with our kids and smaller toddlers I personally seen them shampooing carpets in other rooms before guest arrived we felt so comfortable here. Negative: ""

The hotel is in a great location. The beds are comfortable and it's a quiet hotel. The pool is large and heated. Staff were very nice and helpful, especially Cherine. Our flight got cancelled, then our new flight got delayed and she gave us a later check out time. The breakfast was very expensive for what you get. I was also disappointed that when we had to stay another night due to a flight cancelation, they charged us a higher rate than what we paid for the first 3 nights, even though it was a Thursday and not the weekend. Being a Hilton Honors member and having already spent 3 nights there, I feel they should have given us the same rate, I stead of taking advantage of our situation. If they hadn't done that, I would have given 5 stars all around.