Sturbridge Host Hotel & Conference Center - Hotel in Sturbridge - 366 Main St, USA

Title: Extremely Disappointing Stay - False Advertising and Poor Conditions I recently stayed at the Sturbridge Host Hotel and had a deeply disappointing experience. The hotel advertised amenities like a restaurant, hot tub, and refrigerator, none of which were available. The cleanliness was appalling, with roaches spotted in the room (we have photos for proof). They also advertised paddle boats and kayaks, but when asked to use them, we were informed there was an additional charge. Additionally, they charge you if you do not return your card key. The conditions were so bad that after a few days, I moved to La Quinta, which was spotless and had very accommodating staff. I do not recommend staying at the Sturbridge Host Hotel.

Positive: Very unique hotel. The interior is set up like a little town with every room, near the pool, having a balcony or deck overlooking the indoor pool. It would be an amazing place to have a conference or a group of friends. Negative: It is old and could use some updating/painting/wall paper. Awesome that it is right next to the lake but the Geese had left lots of piles. Someone needs to go rake that up so you can walk near the water. The benches are nice but need some attention.

The pricey place was actually a motel, not a hotel resort at all. The hallway- carpet is so old and filthy. The television wasn’t even plugged in. A towel had a stain we couldn’t use it. Dust and moldly. The hotel was like a horror movie. The staff was kind enough to allow us to changes room. But the entire hotel needs to go. I was shocked to pay over $200 for a bed that wobble and a hotel that is long neglected. It was upsetting- we didn’t get to sleep that night. The lake view is nice but that’s it. So sad! And we lost our money that night. Upsetting.

This place is not a hotel at all but just a huge motel with a lot of low-quality amenities. It is not well-maintained place. The smell is old and musty. The bed wasn’t good at all, I had a hard time sleeping with the air conditioning blowing all over our faces. I’m afraid I might get bedbugs! This place, in my opinion, needs to be taken down completely. We had to check out the next day immediately to find a better hotel nearby!

Great place for events and conferences. The rooms are nice, and clean. Didn't stay there personally, but went for an event and set up, and the days setting up the staff was great and friendly. The building is amazing, view on the lake is great :)

Previous reviews about its dishonest advertisement and lack of cleanliness is accurate. It's kind of cool, kind of gross. There's zero amenities actually available that are advertised. The jacuzzi is gone, the room smells like black mold, the pool is freezing even in the summer and has a nasty dirty tint to it. It has so much potential but geez, fix something in here please! Everything looks like it was put in in the late 90s and never kept up with or cleaned. Waste of money honestly pay the extra 30 dollars to stay up the road or something.

My son and daughter-in-law were married two weeks ago and had chosen The Sturbridge Host Hotel as their accommodation site for their wedding weekend. I have to admit, after reading the reviews I was a little hesitant but decided to trust their judgement. I am so happy that I did. I called several times to make sure everything would be in order for our guests and both Lise and Tom were patient in answering all of my questions and honoring my requests. We hosted a cocktail reception in the VIP Lounge following Rehearsal Dinner-the bar tender was super attentive and the appetizers were delicious. We rented a fire pit following our cocktail reception and roasted S’mores and had a great evening overlooking the lake. We also hosted a breakfast on the morning of the wedding and it was fabulous, as well. There were several other parties and a wedding during our stay and all appeared to be having a wonderful time. Our rooms were clean and updated. The service that Lise and Tom provided to all in our party was beyond exceptional. Yes-it is an old hotel-but very charming and well suited for the town of Sturbridge. They are undergoing many renovations and I look forward to returning to see all of them complete-it truly is a diamond in the rough and we enjoyed a memorable wedding weekend.

Walls were paper-thin and moldy. We could literally hear the entire conversation of the loud family we were put next to as if they were in the room with us. First room smelled like weed. We were able to move our room, but the next reeked of cigarette smoke. We couldn’t get a mini fridge, even though we specifically asked for one because we had leftovers, but thank god we had that ironing board. There was a bug in my sister’s bed. AC was loud and barely worked. The front area looked cool, but don’t be fooled. The rooms themselves are not good. Overall I probably would not go here unless it was for a one night stand.