Staybridge Suites Plano - Richardson Area, an IHG Hotel, 301 Silverglen Dr, Plano, TX 75075, United States
Geo Location
Lat long (33.0013993,-96.7631998)
Staybridge Suites Plano - Richardson Area, an IHG Hotel - Featured Reviews (585)
Stayed at a different location in Houston for the Eras tour and was expecting a much bigger and nicer hotel, but this was still way better than an average hotel room. The staff were friendly and the breakfast was really yummy! Beds were comfortable for the most part and room was fairly clean. I didn’t love that there was no instruction on water/ice and that our tvs didn’t work. No help about it.
So many things. Big and small. Cleanliness is non-existent for rooms; no one hovers; no one changes bin bags; no one even brooms the floor; or put the dishes away from the sink into the dishwasher. All our requests for services were dealt with extremely poorly, sometimes waiting for 4-5 days to get something done and even then it didn't happen.
They didn't have any fresh fruit after day 4 of our stay being served at breakfast (I asked for a banana for my son, and they said we don't have any more fruits until next week). Honey not served in breakfast, they said we are out until next week. Eggs were frozen; cheese omelette was from packaged food.
I have been a Platinum member at IHG for almost 5 years now (recently got downgraded to Gold as of 1st Jan 2024). I have stayed hundreds of nights at different IHG hotels across the world. The Staybridge at Richardson was by far the worst experience I have had of any hotel stay, so much so that instead of extending my stay, I cut it shorter.
The room wasn't cleaned properly. The remotes were dirty, hair on towel. Not what I expected from Marriot run 3 star hotel. I'm very particular about my hotels and read through many reviews before booking and can't believe how unclean it was. I was too busy to ask for another room though so idk what they would have done. Bed/pillows were uncomfortable. AC got too hot or too cold. Breakfast is mediocre.
We haven’t had a worst experience at a hotel before. We have lived in multiple places around the world but this Staybridge Suites in Plano has literally been the worse! I can’t express how bad their service is. Chasing them for proper cleaning of the rooms, asking them for cutlery they have nothing here. Cleanliness is extremely poor, breakfast? We don’t even go downstairs for it. All of us fell sick at this hotel. Very very incompetent staff. The front desk is of no use. I am surprised how is this hotel even running.
Don’t want to recommend this place to anyone, do yourself a favor and run in the opposite direction.
Congrats to them for losing a loyal platinum member!
great location for both business travel and shopping groceries for a longer stay. Check in is very easy. Room is clean, staffs are nice and very quickly reacting to my requests. The room's design is very cozy as well.
Great experience as usual. The pool was under construction, but the breakfast and all day coffee it’s just a must. It’s always convenient when traveling with kids when you have a full kitchen and three times more room than a traditional hotel room for the same price. The service was great and Abigail was so helpful this morning with our family getting breakfast.
Another reason for liking this property and the location is the pet policy and the cleaning policy. The policies are stated upfront and there is no hassle about cleaning the rooms with pets. There was another major chain that made it quite difficult to stay at their hotel even though the pet fees were paid and management had agreed to not cleaning the room daily because of the pets. So, the Staybridge hotel and the staff were excellent. I will definitely recommend this place to friends and relatives.
Every staff member I met at this hotel was overwhelmingly polite and helpful and kind. The breakfast was delicious and had lots of variety. Room was huge and very clean. Overall awesome hotel.
Frequently asked questions About Staybridge Suites Plano - Richardson Area, an IHG Hotel
Where is Staybridge Suites Plano - Richardson Area, an IHG Hotel Located ?
Staybridge Suites Plano - Richardson Area, an IHG Hotel Located in Plano of 301 Silverglen Dr. The complete address is Staybridge Suites Plano - Richardson Area, an IHG Hotel, 301 Silverglen Dr, Plano, TX 75075, United States.
Can I get the contact No of 'Staybridge Suites Plano - Richardson Area, an IHG Hotel' ?
Yes you can contact over this +1 972-612-8180 no.
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Stayed here for a short business trip. Hotel is extremely clean and well-maintained. This goes from the lobby, breakfast area, common facilities, and the rooms. Check-in and check-out process was very fast. Front desk staff was friendly and effic
Absolutely wonderful, we have stayed at quite a few Hilton hotels with our gaggle of kids and the pup. By far the best one yet. Very clean and beautiful, and the breakfast from marisela was amazing- the best hotel breakfast we have encountered.
I want to first say this is by far the best hotel my family has stayed at. It's so cozy I literally feel at home and forgot that I'm 4 states away from home. The customer service is so genuine and very much appreciated. Joyce was friendly, welcoming
Stayed in a 4 floor room. Easy check-in. We were both pleasantly greeted. Morning crew suggested the breakfast sandwich which was good. Room was ready and clean. We were on the east side of the hotel so we could hear the freeway traffic but it wasn't
Very clean room and quick check in and check out experience. Housekeeping does a great job daily! Breakfast was great! The location is perfect. You can't beat it for the price!
Great experience as usual. The pool was under construction, but the breakfast and all day coffee itâs just a must. Itâs always convenient when traveling with kids when you have a full kitchen and three times more room than a traditional hotel roo
I started at Harter as an absolute beginner. I've been doing personal training with Tara at Harter for nearly 2 years and have attended the classes as well. Thanks to Tara's encouragement and patient coaching, I have seen myself become stronger and m
Awesome place! Be ready to work out & come in your workout clothes. Be ready to burn calories and have fun all at the same time. If youâre a competitive person, this is the place to be! You definitely get enough time during your entire session to e
So MUCH fun!!
By far the best laser tag place i have ever been to or heard of
We went for an adults birthday and it was great.
Massive detailed arena, really good equipment.
An hour goes so so fast packed with different games.
The staff were quick an
My niece Addison and I decided to get open water and Nitrox certified through Scuba Adventures in Plano. In the past, I would get resort certified while on vacation, but I'm tired of wasting nearly a day going through this process, so I decided to ge
This place has some amazing instructors, with Eriko who has happily returned to teach, Tanya and Chrystal always delivering stellar flows. The sense of community at the Addison studio is exceptional. Love this place!
This place has some amazing instructors, with Eriko who has happily returned to teach, Tanya and Chrystal always delivering stellar flows. The sense of community at the Addison studio is exceptional. Love this place!
The North Texas Food Bank is an amazing place to donate your time and/or money. If you're dropping off food donations make sure you take a minute to pop in their lobby and check out the Harvest Market. $1 = 3 meals so every purchase makes a huge impa
I found out about The Barber Law Firm through Liberty Health Care. I was in an car accident and did not want to deal with the legal aspect of it and they were able to help and educate me so much! Terisa Anderson, one of the legal assistants, was exce
The Shops at Legacy is a great place to visit for a variety of reasons. It offers a mix of high-end retail stores, restaurants, and entertainment options like Angelika Film Center and Plano House of Comedy. Additionally, there are salons, spas, and o