Staybridge Suites Merrillville, an IHG Hotel - Hotel in Merrillville - 8415 Louisiana St, USA

This hotel exceeded my expectations. Front desk associates are friendly and helpful. The rooms are spacious and clean. Housekeeping readily will ask if you need anything and are friendly. Bonus - use of washers and dryers are included in your stay, so you don't need to bring change when doing your laundry!The breakfast that was available during my stay very good. (There are enough options to choose from)

Positive: The location was excellent. It was very clean. The breakfast was super. Hotel employee at breakfast was too kind. I?m excited that we will stay here again on our return trip. We had our service dog & she was welcomed. Negative: Not a thing.

This is a very nice hotel. The only problem I’ve had here was lack of privacy. The cleaning crew entered my room numerous of times after knocking. There should be a rule to wait until check out time to enter the rooms. I was changing during the last time which kind of made me uncomfortable. I still had an hour left before checkout when they did this. The first time, it wasn’t even check out day? Weird! Nonetheless, I would return but please make sure the cleaning crew stop entering rooms before check out.

Positive: The hotel was clean and exceptionally laid out. The staff was awesome. The breakfast was wonderful. Would definitely recommend this hotel. Negative: ""

I reserved 2 rooms to stay after a wedding. We arrived at 8:30pm and the room smelled totally like very strong room deodorizer. My wife started getting a headache from the smell. After complaining we were told that they were sold out and the only thing they could do was to try a ionizer for 30 minutes to try to allieve the odor. It helped a little but still had some of the smell. In addition, the furnishings were old and worn out, in the room I got for my daughter, the sofa arms were split open. The lamp next to the sofa in my room was broken with the top tilting to one side which could be a safety issue. All of these items were addressed with the hotel front desk staff and all we got was a sorry about that. As a rewards member I expected a little more than that. Hotel needs a lot of work to bring it up to standard. Not worth what they charge.

Very disappointed with condition of this hotel. soiled carpets, old damaged furniture, ran out ot regular coffee and hot water at breakfast: Staybridge is presumed to be an IHG upscale facility and so we expected more. Stayed one night.|Photos attached.

We stayed at the Staybridge Suites in Merrillville for two nights while we were in town for a funeral. I post a review only because I looked at reviews before I booked and now that I've stayed there, I would like to add some info I wish I would've known. All in all, I don't know that we'd stay here again. Pros: -Location - they have many stores, restaurants, mall, theater, activities within just a mile or two. -Full breakfast in the morning. While a few of the items didn't taste fresh (namely, the eggs), there was a lot to choose from which was great for kids. Cons: - Our room did not feel clean. There was a hair on my pillow (when we first walked in) and the couch in the living area was stained. There was also a lot of dings, dents, and deep scratches on furniture/appliances/doors which gives a feel that there's not a lot of upkeep. Considering the amount we paid, this room did not seem worth the money. - No pool. The Google listing for Staybridge shows a picture of a pool. We brought swimsuits for the kids who were excited about swimming only to find out they closed the pool after Covid because they didn't want to fix/maintain it after it had been closed. My kids were so disappointed. I realize now that I should've done more research and probably called to verify beforehand, but have to admit that the Google listing misled us a bit. Others may feel the same. Overall: I can't say that we'd stay here again. This is one of the more expensive hotels in the area (there are many in the area) and for the money we spent, we expected more in terms of quality and cleanliness.

We traveled here late at night. Super welcoming staff! Very clean and up to date rooms. Woke up my birthday morning to a super welcoming and friendly staff, excellent breakfast 😋 Highly recommend!!!!