Staybridge Suites Indianapolis-Airport, an IHG Hotel - Hotel in Plainfield - 6295 Cambridge Way, USA

The laundry room smelled to high heaven and everything was leaking and out of service. The lady at the desk couldn’t care less. The only reason we even stayed here was because we stayed at a staybridge in Cheyenne and it was clean with great service and free laundry facilities. The hotel here also seems to have paper thin walls as I heard the man in the room by the elevators talking pornographically to some woman and the elevator reeked of cigarettes and weed. I stayed here with my two small children so I wouldn’t really consider this a family friendly establishment also the rest room in the lobby had a large paper grocery store bag full of trash sitting by the sink and it was laughably still there when we checked out. It’s obvious when management just doesn’t care.

Suite was perfect for family of 5 with 3 preteen-teen daughters. Gave us enough room to move around. The breakfast buffet was good. Omelets, waffles, coffee, in a buffet type set up. Will definitely stay here again when visiting family.

The staff at this hotel, Dan in particular, went above and beyond to accommodate us. We are traveling with a nationally ranked youth basketball team and have some specific and somewhat unusual requirements - Dan and this hotel jumped into action and took perfect care of us. Highly recommend!

Traveling cross country with family and three pets. They were happy to|Accommodate us, while other hotels required us to get 2 rooms due for three pets. The service was super friendly and the room was nice. The location off the 70 was also convenient.

The employees at this hotel made our eclipse experience so memorable in the best way possible. They were incredibly kind and even let us into the outdoor pool area to watch the eclipse. They were attentive, kind, and caring. My husband and I said we'll have to make another trip just to stay at this hotel again. Shout out to Juniper and Steve and all the front desk/maintenance/housekeeping folks! We appreciated you. I 100% recommend this hotel!

Love this place comfortable beds and pillows. Full kitchen. Excellent staff Jun Always goes about and beyond to help

False advertisement. There is nothing I hate more than false advertisement on a hotel website because we travel so much. The hot tub does not work. Don't put it on your website with pictures if it doesn't work.

Positive: Clean, staff was friendly and helpful, and beds were comfortable. Negative: Living area furniture was a little dated