Staybridge Suites Akron-Stow-Cuyahoga Falls, an IHG Hotel - Hotel in Stow - 4351 Steels Pointe, USA

My wife and I stayed here one night as we were driving through the area. And I was pleased with our choice. The hotel is easy to access. Parking seemed plentiful. The front desk staff greeted us and quickly checked us in. We went straight to our room, which was clean and felt fresh. We had a king bed in our suite. The bed was comfortable. We did sit on the couch, but I found that to be a little more firm than I like. But that’s a minor quibble. There were a few things about the bathroom that I’ll note. The sink is right outside the bathroom, which is nice when you’re getting ready in the morning. However, the entrance to the sink area and the bathroom face the bed (the bathroom has a door but not the sink area), so if you get up for any reason in the middle of the night, anyone else still in bed will potentially have a bright light shining in their face. I also didn’t care for the placement of the hand soap on the counter. The sink was to the left with counter space on the right. But the soap is also on the right side, meaning if your hands are wet when you get soap, you’ll drip water on anything you have on the counter. I did think our floor felt a bit like a maze. I realize all room exteriors look the same within a hotel, but this one seemed more convoluted. When we left in the morning, I had to think a bit to find my way back to the elevator. We did go down for breakfast shortly before it closed. They offered some unique options I hadn’t seen before, like a half bagel with egg and cheese. There was just enough batter to get a small waffle. They offer two varieties, regular and cinnamon. We also found fresh fruit, yogurt with lots of options for toppings and some other fare. A pretty good offering for a free breakfast. The area felt safe with some restaurants nearby. I would definitely stay here again. My “complaints” are minor and didn’t have any impact on the number of stars I gave. If you’re going to be in the area, this is one of the places I’d recommend.

Our experience in the Staybridge Suites in Stow was amazing! From the moment we checked in until the moment we checked out, the staff were extremely friendly towards us. The hotel is very large, and the walk to the room is like a maze, not a dealbreaker, but should be noted if you have trouble walking. The hotel was very modern, and our room was huge. Everything was perfectly clean, as well. The hotel features an indoor pool, which was rather large. There was also a breakfast that was absolutely delicious! Overall, we will be sure to return next time we're in the area!

We would def stay here again. The staff were helpful + friendly. The hotel itself was really nice. Our room was updated and clean. We slept well. And the breakfast was impressive. Thank you for a wonderful stay!

We traveled to the Cuyahoga National Park, and stayed for one night in Staybridge Suites. I didn’t expect anything from that place, but it was sooo good. Much better than any other pricier place we stayed here in the USA. The rooms are just renovated and brand new with fresh furniture, walls, curtains. I liked bed linen so much, that in the morning I didn’t want to go out of my bed 😂 I wish all the hotels in the US will make renovations like Staybridge and IHG did. At least, I understand for what I’m paying my money getting that high level of the room. Thank you, guys !!! Wish you all the best. And will definitely recommend to friend stay there!

Nice place but housekeeping is a bit of a letdown. Breakfast was good, Staff was friendly, but there was a sticky spot in my carpet, mold or mildew growing on the ceiling in the bathroom, and my coffee pot had no been cleaned (very obvious due to the crusty black nastiness left in the bottom). The Faucet in the shower also didn't work properly, in that the diverter valve would not allow for the spout OR the shower...both were on 100%. Not huge issues, but a little more attention to detail would make a big difference to what could be a pretty nice place.

We have stayed in a coupe other Staybridge hotels and have come to expect a certain quality. This hotel, is not that. TIME FOR A REMODEL! The rooms are in disrepair. When we arrived, we noticed there was nowhere to unload at the front lobby and no slope off the curb anywhere for the luggage cart. Upon entering the suite and looking for silverware, I found the dishwasher clean but unloaded. As I put dishes away, the one skillet available was still dirty as the dishwasher could not clean off the stuck-on eggs. The suite was somewhat tight, but we appreciated the full-size fridge and stove burner. The fold-out sofa is in-fact a single bed with a chaise (which worked for us because our kids are small still). The TV would not turn on in the bedroom (at check-in the front desk clerk was telling someone else on the phone that all she could tell them was to unplug it and plug it back in but not very concerned). I tried that and it eventually rebooted and functioned (but the remote did not work well). The USB port in the side table were broken, one of the reading lamps were burned out. The mold/mildew in the bathroom was disgusting and maybe enough for us to leave if the room had been refundable (the top of the door frame in there has clearly not been wiped in years. I've never seen anything like it). On our final day, I noticed the odd placement of the art in the bedroom (only over 1 of the beds) and looked more closely to see water streaks down the wall behind them...not sure if it's moisture from the bathroom or if the room had a leak at some point, but after 3 nights my husband's eyes were itching and my little one could not stop sneezing. The laundry facilities were free to use (HUGE BONUS), but there are only 2 working dryers. We noticed that this is a hotel frequented by long-term repeat clients that use those facilities regularly and we had to get up at dawn to have use of a machine. We ended up taking wet clothes on the road when we checked out bc there wasn't a dryer available. The only redeeming qualities were the regular staff. Not the night we checked in (she was short and not helpful at all), but the nights following the front desk clerk was great! He was quick and efficient and very willing to help. And Vickie maintained breakfast daily (though with limited options) with a smile and pleasant chitchat.

While the 1 King, 2 Queen bed was spacious and fairly recently updated; maintenance had not been kept well. The windows did not completely close due to bent sills, some hardware was loose and falling off suit doors in between rooms, a sink was non-functional and also still full of water and shaving residue of a previous occupant. The tv in one bedroom had no sound. We also encountered a pillow evidently unchanged (mascara from previous resident obvious on it). The staff were friendly and courteous, and offered points to make up for the disappointment, which I appreciate. It should be noted that the breakfast was also good. It could have been so much better if the maintenance and cleaning of the room was up to par.

First thing that completely sucks !! You pay all this money and you can’t even get in the pool , you have to sign up to use the pool for only 1 hour . Then breakfast is from 6:30-9:30am who the heck wants to get up super early on a Saturday after going to blossom music center the night before !! You can’t even call the front desk with their phones provided because it is just a recording . I’ve stayed in way better places for cheaper with a better experience!