Stay Inn & Suites. - Hotel in Bartow - 1035 N Broadway Ave, USA

This place is NASTY!!! When I went in to get the room I should’ve turned around then and left!!! When the cushions in the chairs in the main Office are nasty with stains on them and they see them that way and don’t care that should tell you the rooms are nasty. When I got to the room for the night I noticed something white on the tv then turned around to see a huge roach starring at!!! 🤢 I gathered my things and returned to the Office to turn in the room key and tell the lady inside I wanted my money back due to the ROACHES and WHATEVER was on the tv. She told me to return back in the morning to speak with the manager. I had to end up calling to speak with the manager just for him to tell me there is no refund!!!! I don’t advise anyone especially families with children to stay at this nasty place. I went to the Holiday Inn right down the road and had a wonderful peaceful night!!! It was very clean, a great breakfast, and wonderful customer service!! That will be my place to stay from now on!! The people running the Stay Inn obviously don’t inspect their Hotel!!!

I do not recommend this motel to anyone. It had roaches crawling from the microwave and the refrigerator the microwave had Black stuff covering the whole Entire inside of the microwave. The comforter on the bed had several barn holes in them. The sheets also had burn holes in them. The top of the refrigerator had burnt holes where it looks like somebody had put a cigarette down and just let it burn into it. There were holes in the wall and a Smell We were there long enough to inspect the room. Decided it wasn't for us. We're in the room less than 5 minutes came down and asked for a full refund. He said that was not possible that as soon as you touched the key card you lost your money. We said what about the deposit? He said he had to go check the room. He come back and said because we used the bed that he cannot refund the whole amount. But that he would give us a $50 back. The only reason why I moved back the sheet and the comforter was to look for bedbugs for which he did have. So if you want to be out a hundred and eighty dollars, go to this hotel but if you want a safe night where you don't have to worry about anything or being infected with anything, please do not go to this hotel., Find another hotel, please.

Everyday that I've been around, I've offered to help service around the hotel (in exchange for a place to stay, unpaid) I get told "we aren't hiring". Finally ended up staying last night, and found 6 giant roaches....and to make matters worse, upon investigation of my room, learned my mirror is 2-way from my bathroom and from the "maintenance" room. I discovered it when I learned the bathroom "air conditioning" vent was fake, and easy access for people to potentially watch me shower. When I stuck my phone to see what was in the mysterious room, my phone camera caught a quick sight of my bathroom from behind the mirror. I didn't know why this place refused help until now.

HORRIFIC! We woke at 6 am, to a man (not a registered guest, according to front desk) turning an entire trash can upside down and searching for...? So SCARY!!! I would NOT return to our room till check out time to collect our belongings! ||The prior evening, LOUD vibrating music continued to be played despite my husband notifying Mr Bean at front desk. Earlier before dark, they were out by the pool and claimed ownership as the LOUD music drove everyone off.||The towels for shower use are postage sized and dyed black.||The shower pan is not tall enough to contain shower water, coupled with shower curtain being too short and shower curtain rod is screwed into tile so it cannot be lowered. My husband takes only a 5 min shower but it was a disaster as it left a flood of water we had to clean up with postage sized towels. Probably the first time that floor has been cleaned and may explain why towels are dyed black. The exhaust fan above the toilet in the bathroom was ready to fall out of the ceiling as the paint was all crumbled and broken away from edges of vent and leaving white paint chips on black towel left on top of toilet tank. The barn door to bathroom needs all the filthy handprints scrubbed off and sanitized, gross! The curtain to look out and see who is knocking on front door needs to be laundered or replaced as you can see multitude of years of dirty handprints, as well. Think crime scene, eww! Speaking of crime scene, the mattress was re-covered in a black fabric, who knows what that is concealing!?! The chair in that room is so disgusting, it triggered my allergies and needs to be thrown out!!! Mr Bean assured my husband the room was, "very nice". If that was very nice, I'd hate to see not nice. No hangers an no where to hang up what my husband was wearing next day as it was a business trip. I would have preferred to drive 50-100 more miles or 1-2 extra hours to have a safe and clean stay rather than ever stay there again!

We came here just so the kids can swim and to clear our heads. Soon as I opened the door we seen bugs. The bed is like sleeping on the floor blankets sheets pillow cases and towels are dirty and stained. The pool was so nasty his excuse is he don't handle it he called someone so we came for nothing just nasty

Dirty floors in the room and pool omg.sick nasty had cigarette butts floating and bags an trash an so much nasty gross stuff and wifi didn't work tv didn't work we stayed 45 mins maybe an we waa told we couldn't get a refund bc Mt daughter to a shower bc she got in the pool and needed to wash that nasty pool water off of her like duh who wouldn't wash that off who wouldn't shower!! ?? Never go here .. the pic does NOT do justice for how nasty it is

I had to work at Jeepin With Judd, so I stayed here this year. I'm glad I did. This is an older hotel but it was clean,quiet and safe. The staff was great and there were plenty of places to eat within walking distance. I will book this again for next year.

I would give this place less than ZERO. The room smelled moldy, burn holes in blankets, roaches in the bathroom and black soot in the microwave. We were told the blankets were 2nd hand, and as for the roaches, we were told this is FL, get used to it.