Statesville Analytical - Laboratory in Statesville - 122 Court St, USA

Statesville Analytical is one of the best water testing facilities around. They provide a small cylinder shaped bottle to collect your water in for testing. I wanted to know how detailed their test was and after 3 days I found out I had a long list of vitamins in my water. This didn't come as a surprise to me because of the vitamins I have been taking. That's right, they were spot on with how much vitamins I had in my Urine. I'm thinking about sending another test to make sure I'm not borderline diabetic.

The employees are not at all friendly when you stop by. They also have no clue what they are actually doing with the laboratory tests. Missing results that were needed.

If I could leave less than one star I would. Statesville Analytical is a joke. I can only assume that the people giving them 5 stars are family, friends or employees. They are very unresponsive to calls. You always get a voicemail & after 3 Voicemail’s and no call back, I just gave up. They were responsible for our community well treatment and the water was horrible. It would literally leave a coated white residue on everything and ruin appliances. I didn’t even like washing clothes in this water let alone drink it. They were FINALLY fired by our community of about 150 homes. I haven’t heard one resident here say anything nice about this company. The new company that was hired, cleaned our water up in less than two weeks, when Statesville Analytical was contracted here for over 2 years and couldn’t get the water levels right. We finally have clean water. Do yourself a favor and go with another company that actually cares about clean water and customer service.

We live I a community that is serviced my Statesville and it is a nightmare. I hope that we can quickly relieve ourselves of this negligent and incompetent company. We have had a water main break on a Sunday and been told that "they are closed on Sundays and can't help us". Families in our neighborhood rely on this water being clean and are basically being left out in the cold. They don't even notify the neighborhood of the water problems.

5 stars because they did exactly what they promised to do in the time they promised to do it. They also mailed sample bottles to us. Only negative is the difficulty reaching someone by phone. All lines run to voicemail. Still I recommend Statesville Analytical for water testing. Statesville Analytical is not a water provider but a laboratory. I notice the 1 star review was describing a water provider, not a laboratory.

This company is a freaking joke! I hate that my neighborhood has to use these clowns as our water source. In less than a year our water has gone out at least 6 times. While it always gets fixed (sometimes it takes a couple of days) it seems like they just band aid the problem and never do anything to fix the actual issue. I'd give them no stars if I could!

Statesville Analytical are an incredible goup of hard working women and men who go above and beyond even working well beyond the scheduled hours and have done so for close to 25 years!

Timely and very professional. Always has time to answer questions.