StarWest Computers - Computer service in Bountiful - 506 S Main St #200, USA

I Had issues with my secondary screens that I purchased through Amazon. I could not configure the 3rd screen to my laptop. I took my laptop in with the other 2 screens. They were able to help me fix the issue in less that 15 minutes. They were great, fast and experienced. I gave them a tip to buy lunch on me that day. Would definitely recommend.

I made a mistake that obliterated my laptop, took it here and Keith was incredibly helpful. He didn't bs me on pricing, gave me a clear report back of what he did as well as anything I should except or plan for in the near future. The delivered on time, addressed all my concerns and all around made me feel cared for and respected as a customer. I highly recommend these guys.

I recently used their services to clean and repair my personal computer. The shop informed me that it would be ready for pickup the following week. Upon arrival, I was advised that they had attempted to contact me, though I have no record of such communication. Furthermore, the diagnosis provided me with only one solution, which I found puzzling. If this were the only feasible option, I wondered why it hadn't been implemented already. Nevertheless, I authorized the repair and was informed that my device would be available for pickup the following week again. Upon receiving of my repaired computer, I discovered that the cleaning I had requested had not been carried out satisfactorily. Despite the shop's assurance that they had completed this task, I could still see dust accumulation on the interior components and fan blades. When I brought this to the attention of the employee, he offered to blow out the dust I had identified. During this process, I observed the employee using compressed air to dislodge the debris. However, upon returning home and examining the device more closely, I found that no prior cleaning attempt had been made before my intervention. In addition to the incomplete cleaning, I was dismayed by the demeanor and attitude of the employee. My interactions with the same individual on multiple visits were characterized by his aloofness and disinterest in assisting me. He would either ignore me entirely upon entering the store or stare me down until I greeted him. Once engaged, he was brusque and unhelpful, giving the impression that my presence was an unwelcome intrusion. While the repairs did ultimately succeed in restoring my device's functionality and preserving my data, my experience with this establishment was less than satisfactory. I would recommend that the store place greater emphasis on quality assurance and customer service to ensure that future clients do not have similar experiences.

I went to them due to their high rating and they did not disappoint. Quick service at a fair price. I'll go back for any other computer needs I may have.

I have used StarWest multiple times and can say they have been awesome to work with even when things go awry. I brought in multiple work laptops to be fixed or reconfigured without any problems at a fair price. The one time we did have a problem they replaced my laptop with the same exact model and fixed everything as promised in a timely matter. I highly recommend using this company for fair pricing, quality work and reliable service.

I have gone to Starwest twice now with a laptop problem that had completely stumped me. They quickly and efficiently diagnosed and solved the problem. They are extremely knowledgable.

These guys are the best!! Very nice, prompt and fair priced. I’ve used them for personal computers, as well as when I was working I used them for all the work computers!! I wouldn’t trust anyone else.

Brian who is the owner, did a wonderful job fixing my tablet. He was kind, honest and thorough. While I was waiting he was on the phone helping a customer and it sounded like it was a very typical simple question that some people would respond rudely. Not Brian his customer service skills were top notch! As I heard how he treated the phone call I thought to myself “I’m in the right place”! Thanks again Brian for the excellent customer service! I as well as many others I k ow will support you with any computer issues here on out! Steve Brown