Starlight Inn Canoga Park - Hotel in Winnetka - 7435 Winnetka Ave, USA

It's ok for a somewhat inexpensive night. The room with LED lights is probably the best room there. The bed covers have cigarette holes in them. That's kind of gross. The bathroom isn't bad. The shower is all water pressure. The place could use some fixing up. Walking distance restaurants in the area. Very casual spot. The service is basic. You won't get a smile out of anyone, but they're to the point.

Thank you Task Force Security for being such absolute rockstars at my event! The night went off without a hitch, and you truly made my whole experience seamless. You guys were a pleasure to work with.

Let's talk about the hotel experience I had. The front desk staff, particularly the woman in charge, was notably unfriendly and seemed quite unhappy dealing with customers. It's perplexing to see someone who interacts with the public but doesn't seem to enjoy it at all, especially when they are the face of the business. Despite being rated 2.5 stars on Priceline, the hotel's service and quality were so poor, it truly deserved a lower rating. Upon arrival, the receptionist provided a long list of strict rules, making it clear that guests were under close surveillance and that any violation, including having guests in the room, would result in immediate eviction without a refund. During my time in the lobby, I witnessed a couple complaining about the state of their room – it was dirty, the bed was unmade, and there was leftover trash. Astonishingly, instead of offering a solution, the woman at the desk accused them of causing the mess, despite their recent arrival. Their request for a refund was flatly denied. While I understand the complexities of managing refunds in a business, there's an expectation of basic standards of service and cleanliness, which were not met here. Due to Priceline's non-refundable policy, I felt compelled to check in, only to discover that I might have been assigned the same unclean room as the previous guests. I chose to leave immediately. The hotel's cleanliness was severely lacking, almost to the point where it would only be a marginal step up for someone without shelter. The customer service was deplorable, characterized by rudeness and hostility. The condition of the building and rooms was also unsatisfactory, with a pervasive unpleasant odor. This was an extremely disappointing experience, and I advise against staying at this hotel. It's not worth the time, money, or stress. I rarely leave negative reviews, but this experience was so notably bad that it warranted a warning to others.

Super bad service!!!!! This hotel is around the corner from my house, I needed a room for my moms emergency visit, I walked in, asked for pricing and then asked if they had rooms in the bottom since my mom is a bit older, and since that moment he refused to give me a room. He said he didnt want to risk my mom being old. I told him my mom is not disabled, its just for convenience, she walks and everything. He said no, he had to se my mom pysically to see if he would rent me a room. Who does that?! After going back and forth I just gave up and left. I just needed it bc its close to my house but I cant believe he denied me a room bc of my moms age. 😤😤 and yelling at me to go somewhere else! OMG all bad!!

I've stayed at some the best hotels/9motels in my travels the Starlight Inn holds the worst ever. The rooms are nothing like the pictures they post. But it's their "claim” of Blood all over the sheets which she stated had to be that are incredulous, they actually believe they can make up anything and keep your cash deposit. I recently stayed there for two days. The first day I was still at the Inn when the maid came to clean. I waited outside, then asked her room good to go and it's all good. She responded YES. Thru out the day I returned several times after going shopping and eating. They never once talked to me about damage to a sheet due blood all over. I demanded to see this picture of the sheet which she said they threw out without showing me the original but a picture fr camera which case used canvas when painting the same color of guard rails. I asked for a copy of the picture from her phone and her name and the maids. She did nothing made to calls and again I asked for the info and my money back she then said calm down and hers $50 and go away and don’t call the cops. And she then threaten me. I am going to HBPD to file my report correctly (did online wrong format) Anyone else with same issues I encourage you to do the same!

This property has RATS. BIG SCARY RATS. ||At check in I asked about bugs, was assured the rooms were very clean. Never expected to see a rat run across the floor. ||My boyfriend saw it first, I didn't believe him so I went to where he said it went, (bathroom to fridge) moved the fridge with my foot and sure enough it ran to under the bed. Went to the front desk and told him what happened and he issued my refund but tried to keep my ID. ||I recommend the HEALTH DEPARTMENT VISIT THIS LOCATION. CAN'T BE SANITARY.

I’ve stayed at a few $100ish a night places… this is the worst. AC barely works, strong odor in the room that is not pleasant. My refrigerator literally has a hole on it. It looks okay in pictures but make no mistake this place is absolutely terrible.

Great place to stay when you are in the area working. They keep the rooms clean. Towels are small and thin. Follow the rules, they are strict. Its all about the money for the owners