Starbucks - Coffee shop in Los Gatos - 15569 Union Ave, USA

I'm having to change my review due to the employees' attitudes. I'm a regular and was disrespected by an employee/shift lead there today. Do better starbucks!! I won't be coming back, and I will be telling my friends and family to not comeback to this location

Centrally located located at the corner of Homestead Rd and Grant Road, baristers attend you with a friendly smile, and it's a safe atmosphere, Wi-Fi access as well, within walking distance to the supermarket, Longs drugstore, Wells-Fargo Bank, Peets coffee, and other business around the shopping center, only drawback; very limited parking available, most people use their parking lot to shop somewhere else, highly recommended

Nice high ceilings and comfortable decor. Service was fine. The latte I got though tasted kind of light, as compared to the many ones I have had previously from Starbucks.

Hands down one of the worst Starbucks I’ve been to. Expect LONG delays when ordering ahead and the cold brew drinks are RARELY made right. Almost always bitter. For example the vanilla cream nitro cold brew tastes nothing like any other location. It’s extremely bitter and not sweet at all. I actually have to drive way out of my way if I want a good Starbucks experience.

The staff here is great with amazing patience, but this location is overrun with pre-teens. There's a middle school a block away so don't come near here around 3:00.

Nice and cozy sitting area, pretty spacious.

Pros: Lots of parking Many tables inside Cons: Terrible service Rude attitude of staff Monocultural atmosphere

Friendly employees and a clean stove with yummy food.