Starbucks - Coffee shop in Thousand Oaks - 1195 E Thousand Oaks Blvd, USA

There is an employee named Emily that is always very nice and friendly. Every time I drive thru, she knows my order, she will even recap what I got last time and ask how my co-workers liked the recommendations she made. She builds rapport with her customers and makes them feel like they matter. I am very happy that you guys hired her, there needs to be more Emily's in world.

Fast drive through if you come at the right time. The greenery is nice too but there is NO indoor seating here. I tried to pick up the wifi and it was only 2 bars and then disconnected. So it is available but maybe it was being spotty for me. Sitting outside is an option. But you're on a busy intersection. Sitting in your can may work too if the WiFi signal is good.

Lovely outdoor area. Unfortunately right next to a busy street. No indoor seating. The staff is super friendly. Bathroom available outside.

There's no inside to this Starbucks, it's just a drive thru. That's why I gave it 3 stars for the atmosphere. When I went there were a few cars ahead of me and it took about 10 minutes to get through the line. I called ahead of time and placed my order and it was ready when I got there.

they do not ever get my order right, weather that’s a pre ordering drink. or in person. they constantly forget my food or give me something that I didn’t order, and whenever I have something delivered, not a single time is right, I called to talk to a manager and y received a call back let alone an apology

This place wouldn't be so bad if they could legitimately coordinate their traffic and if this establishment wasn't so big on pressuring people about the tip they really do not qualify for.

Always such a friendly staff and each time I come here with my puppy they always give him the best pup cup.

Great customer service. Friendly and helpful staff