Starbucks - Coffee shop in Omaha - Westwood Plaza, 12245 W Center Rd, USA

Out of pumpkin so I had a cinnamon nitro cold brew. The spinach feta wrap is lacking. I didn't appreciate the texture of the dried tomatoes in it. Wonderful staff every time!

We came to Starbucks and ordered two drinks. When the employee Aubrey handed the first drink to my mom from the window I leaned over to let her know I didn’t ask for anything with Carmel or foam that I think that was somebody else’s order. I thought I would save her from giving us the next persons order, however she rolled her eyes and said, “well this is what I thought you said so this is what you got.” She snatched the drink out of my mom’s hand and shoved the other drink into my mom’s hand jamming my mom’s finger. She said “that’s what happens if I can’t hear you when you order,” and then slammed the window. We called the Starbucks while Aubrey was making the drink over. The manager came to the window as we asked when we called. (The manager is whom gave me the employee’s name) Having an employee working there that does not like her job nor know how to treat elderly human beings is an absolute disgrace to Starbucks! I’ve never had issues with this Starbucks and visit nearly every week. Human beings such as Aubrey herself do not belong working at a Starbucks environment if having to re make a drink you misheard is something that causes you to physically cause bodily harm on an elderly person! The manager gave me the corporate office number to reach out to and apologized for the chaos Aubrey caused all over a drink.

This location sucks. The workers in the drive-through line is always so long. They never have the actual products for the drink like I tried to order the strawberries and cream Frappuccino, but there was no base to it and I didn’t find that out until after I ordered. It’s 8 AM Starbucks how are you out of your drinks already if we prepare more in order more in advance of the month, I doubt that this will probably happen.

My drinks are always made perfectly, and the staff is super friendly, but they never seem to have the merchandise that I'm looking for.

10/16/2023 This shopping area still seems viable. The stores here seem to do well. I come down here to use the bank. Four stars 🌟 🌟 🌟 🌟

Took over 20 minutes to get my drink through the drive-thru and it wasn’t even busy. The employees were incompetent, I swear, because I had to repeat my order 4 times. And it was only one drink…

This is the place for my regular coffee stop. Drinks are usually made well, but quality can vary depending upon which barista makes your beverage. I have yet to have a bad drink or order mistake here. The facility is usually kept pretty clean and I have only seen an excessively long line once in my many visits. I like this location and will continue to go here and recommend it to others.

This is my go to Starbucks. They always do “no foam” for me just right, always quick for me in the mornings and everyone is so kind. Favorite location hands down. PS - their newest addition 😍 love it.