Starbucks - Coffee shop in Broussard - 111 Celebrity Dr, USA

Consistently inconsistent. Disgusting coffee with the incorrect recipe, wrong ingredients added. Have no clue why, but they are pumping sugar syrup into the drinks thereby ruining them entirely. Customers will catch on and never come back. When you can’t take your job seriously and ignore the correct recipe and make all the drinks the same way McDonald’s ice coffee…go work at McDonald’s instead! Gross! 🤮 This location needs a OVERHAUL in management and leadership training etc

Very nice place, right off of the highway, good music, plenty of space inside and outside. Not too crowded. Workers are very kind. Special shoutout to Jonathan who was very helpful, welcoming with a smile, and showed interest in the customer.

Coffee and service were amazing as always but I could not help but notice this one poor girl who came in for what I’m assuming was an interview and left in tears. It is unacceptable and unprofessional to let your employees treat someone this way especially if you’re trying to invite more people onto your team. Extremely disheartening to watch and I will think twice before visiting this establishment knowing that this is the representation of the employees at this location.

Batista, Luke, at store 13648 (Broussard, LA) is amazing! I just left the drive-thru at 8:49am and it was a pleasant experience to start the morning off. He welcomed with me a warm, friendly greeting upon arrival and took my order promptly. He repeated the order back to ensure accuracy and provided my total. At the window, he greeted me saying, "good morning" with a beautiful smile and upbeat attitude. I told him he was amazing. He expressed how important it is to treat customers respect because you never know what type of day they're having. This comment made me want to cry because it's so true especially during these times. I've worked in customer service over 20 years and I know when employees are bringing value to a company. Luke is definitely an asset and deserves a raise. At minimum please give him the recognition he deserves.

Greeted with a friendly and happy hello!! Customer service was on point and I received my white chocolate mocha rather quickly compared to other Starbucks I have visited. My only disappointment would be the restroom which was not as clean as I would have expected.

Excellent service. Shannon B was an extraordinary barista. My card wasn’t working and she gave me my order anyway from the niceness of her heart. Will be back.

Went through drive thru, it was pretty quick and the coffee was good.

Called to ask if my wife could go to this location to work and Kalie or however she spells it hung on me in the middle of my question. Called back 3 times after she hung up on me and they won’t pick up the phone!