Starbucks - Coffee shop in Fountain Valley - Costco Plaza, 17850 Newhope St, USA

Great Starbucks location. Facility was very clean and the staff were extremely fast even though there was a large group of people in line when I first entered the store. Sucks they have no drive through though!

I ordered 2 pink drinks and the coconut milk was bad cause its didn’t mix and was a clumped together. I couldn’t drink it and on my break had to take it back to get 2 new ones. This place is getting sloppy and too in a rush to make drinks right!! It’s sad cause the Oriole are very nice but the drinks need to be made 100% better!!

Customer service is great. Employees are able to handle the volume and still provide a great level of service. The problem is the location. Coming here anytime before 2pm is a problem. The sun hits the outside of this location so hard. Other than that this Starbucks features a large parking area but no drive thru. Located in the far corner of the Costco town center. Once the sun is done beating down on you this location is nice and not crazy packed. Restrooms could use a little extra attention.

Traveling from out of state and this has got to be one of the worst Starbucks that I been to. First, when placing a mobile order they put our drinks behind the counter and then not one of the three baristas announced that they were done nor gave us the time of day to help hand us our drinks even though they were ready to go. We waited 15 minutes and finally after waiting in the ordering line we got our drinks from the cashier. Then after getting them we had ordered sweet cream foam on two with cinnamon and neither was included… we have to pay extra for that at least remember it. Would not recommend this Starbucks. I did not want to wait even longer for a refund so I am sad I wasted my money on something that I didn’t get.

These poor employees are CLEARLY overworked and both look incredibly sick and tired. Everytime i come to this store the employees are very friendly, but clearly understaffed. I would like to see improvement in management in the near future.

The behind the counter ambiance is so stressful seeming. Those baristas are miserable. They are never well staffed and I honestly feel bad for anyone working there. They need higher pay and more staff.

Clean, specious and good place to get coffee and do some work. Convenient location. OK, I left in a hurry.. you know how life is . I left my Mouse there. Called 3 hours latter and Isaac answered and found my Mouse. I am back. My favorite Starbucks, Good people and good management . Thumbs up for Isaac.

These baristas need to be paid more than they do!! I'll go here and everytime they seems to be understaffed and struggling. Whoever is the manager here needs to get it together and help their team!!!