Starbucks - Coffee shop in Avon - 10861 Rockville Rd, USA

Excellent service here. Nice small Starbucks with excellent carrying employees who are well trained at their jobs. Design of the store in the winter however brings a lot of cold air in into the entire seating in front end area. However it is a good location

Starbucks is a fan favorite of my family. This location tarnished that for us. We were waiting in line for 15 minutes before someone took our order - 2 people were in front of us and the employees thought we were all waiting for mobile orders. After I ordered, I got my drink fairly quickly but then waited another 20 minutes to get a single cake pop for my toddler. The staff was annoyed that he was getting vocal so i asked if i could grab my cake pop and 2 employees acted like I was inconveniencing them to grab a quick cake pop when there were at least 4 open boxes of them laying on the counter getting drink residue all over them. I wish i had gotten the name of the rudest employee, but i will not be back.

We waited in line for 39 minutes to place our order. We finally get.up there to the speaker only to be told they are now closed . There were at least an additional 10 cars in line behind me as well. This will be the last time I ever go to this one particular Starbucks. The majority of employees are either rude or apathetic, seriously look annoyed they are working and any of them rarely smile. Do better....

I was the only person in the store at the time and was waited on quickly by a young man. After ordering I moved to wait for my drinks. While waiting, the staff was having some very personal conversations about going on a date and not being quiet about it. I had ordered mocha drizzle on the top.of both drinks and the young lady literally put two dots of mocha drizzle in each, set them down and walked into the back room so fast I didn't even have a chance to say anything as they all went to the back room before her.

This location is by far the worst location of a Starbucks. They are always super backed up and always super slow but there’s always a bunch of people on the floor doesn’t matter what time you put your mobile order in it would never be ready on time.

Pretty typical for Starbucks. I don't go here often, but it's such a small location and is always super packed. Making it extremely difficult to park and go in or go through the drive thru.

Most friendly staff ever I go there every morning they remember my name in my order

This Starbucks should truly get rewarded for their incredible customer service & kind employees. For them to be serving the town of Avon which is full of hard to please people. I’m very impressed by their positive & professional attitudes. My husband & I have been catching colds non stop for the last few months from our 2 year old son. We always go to this Starbucks to get Chai Tea Latte for us & a cake pop for our kiddo. Every time they’d see us they were kind enough to ask how we’re feeling. It’s that level of attention, you just can’t find anywhere these days. I really hope upper management hears about them. The manager at this store is training her employees right. Also shout out to Steph for helping me pick a great color changing cup. I love it. It’s pink!