Starbucks - Coffee shop in Palm Beach Gardens - 3866 Northlake Blvd, USA

I feel bad for this location… messy, unorganized and since is bad they need to wear gloves. I do not recommend this Starbucks

Store # 2910 should focus more on the customers and pleasing them. One December 13, 2023 at 8:38AM I placed my order with the young lady in the front. I ordered Iced GingerBread Oatmilk Chai and Double smoked bacon. I did not receive what I paid for. Instead of giving me what I order, they gave me a hot drink and I told her I didn’t order that, Then the young lady remake the drink and she gave me an iced coffee, which I did not order at this point I was too upset and I was already late for work. I left the store. Bad customer service, your customer is supposed to come into the store and get what they want and be happy. I was very upset about my order.This place does not deserve a star at all.

I was met with, oh so rare, exemplary customer service from West at this location. His professionalism is the kind organizations build their entire companies around. Sadly most local managers hinder exceptional people like this with the lack of knowledge that people will travel that extra mile just for the abundance of serotonin. Starbucks really should recognize individuals such as West more/better. Everyone needs this kind of joy in their life.

My favorite Starbucks in PBC. The traffic moves so much more efficiently through the drive-through. (I love the Okeechobee store too, but the street it’s on gets rather backed up.) My orders are always right; the staff are friendly and consistent; the hot drinks are always hot and that fruit&cheese protein box is a great, healthy snack for kids or grownups. The store was just remodeled in August 2023 and it’s got outdoor seating, too. Best of all, it’s got an enormous free parking lot.

Get competent people to take orders. I would have been able to get my tes this morning. If the girl at the cash register didn't have to read back a customer's order 4 times which I could have said it to her. In one time, people who don't pay attention shouldn't be on a cash register. And for that, I didn't get what I wanted from Starbucks and had to walk out. P*** poor service.

Best Starbucks in Palm Beach - the only one that doesn’t take 1000 years for your drink only for it to be missing half the ingredients you ordered! They always get it right & I always see the staff being friendly, working hard & keeping the place clean.

I never leave bad reviews but I’ve also never experienced such a rude staff member! Tried to ask a question about a drink and was immediately snapped at by an employee who rolled her eyes and muttered under her breath. It was such a condescending experience, I recommend any other coffee shop over this one.

I mobile ordered 20 minutes ago. 1 iced latte. My husband was waiting for my order when they told him it would be another 15 minutes. He needed to get to work so I called them asking for a refund. They told me they couldn’t process it over the phone and he needed to go wait in line at the register to get it refunded. When I explained to them that I ordered 20 minutes ago, I was met with attitude by the woman on the phone (whose name I couldn’t understand), and she scoffed and said it would be up in a minute. I used to work for the 3rd highest grossing Starbucks in the world (double sided 24-7 starbucks at FSU library). I’ve never seen or heard such attitude come from a barista (she was also rude to my husband), let alone be expected to wait almost 45 minutes for 1 grande iced late. Our customers never had to wait longer than 10 minutes for their order. I understand the morning rush, but this is unacceptable. I’m sorry to say I will have to avoid this Starbucks in the future if this is how they treat their customers.