Starbucks - Coffee shop in Pleasant Hill - The Crossroads at Pleasant Hill, 2370 Monument Blvd, USA

I ordered using the app. I waited 30 minutes to receive my cinnamon dulce latte. There was no apology or excuse given. Several others also had to wait just as long. One person observed people ordering at the register, then receiving their orders before us.

Friendly staff and efficient. Atmosphere is ok.

Great branch. All though Only been here a few times the staff is friendly and patient service is fast as well

It’s super strange that the restrooms are “closed” at 6PM when the store is at least an hour more open with multiple customers inside.

I'm disappointed in the service here. I was standing in line behind my friend who had just ordered and when I approached the counter I was ignored. While I was politely waiting for a barista, two people walked in, cut in front of me, and the barista took their order. I hate writing bad reviews! But this experience really bothered me. After taking their order I was finally acknowledged. Then while the other barista was making my drink she approached and said, "by the way we are closed now". She was very polite to the people who cut in front of me. Not sure what I did to deserve this mistreatment.

Great food and employees just in a dangerous place in my opinion but overall a great place

Not cool. Guess the shop owner buried a gold stick under the toilet. You’ll need a code from a receipt to use a restroom. So be prepared, to not to pee on your pants. 🤪

I try to get a coffee here it says the store is open to 7pm and they close at 5pm WTH