Starbucks - Coffee shop in Suwanee - 1041 Peachtree Industrial Blvd, USA

My girlfriend ordered a glass of water for nearly $10, but was not served well. The attitude of the employee at the counter who gave water to customers was very bad and seemed to look down on and discriminate against Asians. The lady waiter also talk with my friend will never do it for the next time. Why she has attitude with the customer like this? The lady waiter only take the order and follow the recipe but why she has attitude too bad?

This Starbucks is a little different and for a good reason. If you order online and find that your order is not ready after reaching the store, the employees politely enquire about order and start making the drink right away. This is in sharp contrast to the other Starbucks stores in the area where baristas continue to prepare drinks in the order they were received despite the customers who placed the orders not present at the store. This inevitably delays people who are already at the store to pick up their online order but end up waiting since their orders are further down the queue and the baristas are preparing drinks for customers who have not arrived.

Customer service at this location is terrible. Asked to sub a different drink since first drink was terrible. Older ladies speaking under their breath amongst each other about me right in front of my face. It seems like the seasoned workers need to be trained on their professionalism/ customer service skills. If they do not like serving customers maybe they should think about another profession that isn’t customer facing !

Fast and friendly service even though there i could see only three employees. Could explain why the seating area was neglected. Trash bins were overflowing, floors needed a simple sweeping, and accessories were in disarray. The lobby wasn't too busy so the condition of it was kinda disappointing. However, I am sympathetic for those who work in the service industry and it wasn't terribly neglected. Just a little walkthrough would have made a difference. This spilled over into the restrooms as well. I know we all hate maintaining those but it has to be done. Like I said, it's the little things.

Such a relaxing and friendly place. Good music delish goodies and great wifi study spot. Can be quite busy at times but the workers are always respectful.

Shoutout to the Starbucks barista that helped me tonight, I wish I got her name! I always order an iced chai latte but recently ordered a hot one for my friend. Not realizing that, I accidentally ordered a hot one. When I told the barista I ordered iced, she didn’t even hesitate to make it the way I wanted, knowing that I was most likely in the wrong! Overall, this Starbucks location always makes my drinks perfectly. Even when they’re super busy, the staff gets everyone’s orders made efficiently without sacrificing the quality. Highly recommend going here!

only starbucks i trust! ive been to multiple locations and this one just always hits the spot every time. service is always 10/10.

This is a great location in the Suwanee area. There is a big parking lot, an outdoor seating area, and generally seats available inside. Staff is fast and friendly. My only complaint is the same for all Starbucks, and that is they need to turn the music down some. I don’t want to shout my conversations and I have headphones if I want music.