Starbucks - Coffee shop in Fresno - 9423 N Fort Washington Rd #108, USA

I'm writing to express my disappointment with the customer service I received at the Starbucks on this fort Washington location and they need to be trained to welcome customers and put smile on their faces

Clarissa is friendly, attractive, nice and fast! Always have a laugh or something to share each time I’ve seen here. 10-10 would recommend this Starbucks. Amani is also a vibe! Super friendly and when working drive. Tyler is a good egg too.

Two days ago I ordered a Java chip / no whip, which was served with whip (which I had to scrape off) and no chips or straw, so I ended up throwing it away. Ordered the same drink tonight and same server refused to take my $50 saying she had “no change” so I ended up with no drink. This former daily customer is never going there again.

I go to this Starbucks often and morning crew is always on point, great customer service, overall great coffee so no complaints to the morning crew. As far as the evening crew goes I’ve noticed every single time I drive through past 4pm my Frappuccino is very watered down and nothing near what I usually get in the morning. Customer service could definitely use some improvement as well. The server wasn’t very friendly at the drive thru and argued with me about my order request even though I showed her my order was printed on the cup label! I Wouldn’t recommend this Starbucks for evening hours.

Extremely poor, rude service in the afternoon. I usually go out of my to avoid this Starbucks location in the afternoon..

This is the best Starbucks location! Tiffany Mattos manages her store and staff well. Clean, fast friendly services! She and her staff give from the heart and volunteer in the community monthly. Thank you for all you do Starbucks @ Fort Washington!

The store is nice, the food was good, minus the fact that they were out of blueberries, other than that it's a nice Cafe. I have only been to this location a few times but from what I can see it operates really well. The customer service was exceptional. You should be able to get in and out of here in a reasonable time.

Madison Baronian is absolutely amazing!!! She puts up with my complicated orders with a smile even though they can be difficult sometimes. She makes everything to perfection and is so graceful and pleasant. She makes sure to ask about my family each time like we are old friends. I am from across town but will come to this location just for her!!! What an asset!!!