Starbucks Coffee - Coffee shop in Fishers - 13701 E 116th St, USA

Our drinks took forever to be made. They had plenty of workers and not busy. (This is the usual at this location.) Employees were chatting with each other. Playing on a customer’s phone and didn’t wash their hands and continued making the drinks. Corporate did give me my money back. I truly couldn’t bring myself to drink my coffee from seeing the uncleanliness. But, staff needs to be trained how to do their job like all of the other well run Starbucks nearby. Sanitary concerns should be an important priority, and the customer should be apologized to..not given excuses for their bad practices.

My new favorite Starbucks! This store is close to my work so it’s really convenient. The store just opened about 3 months ago, and so far the employees are amazing! They’re friendly, they make customers feel appreciated, they make the drinks exactly like they should be, the seating area is usually spotless, they have convenient pick-up parking. Love this store!

I placed a mobile order for two lattes. The level of disinterest when we picked them up by the staff was appalling. Add in that one was only 2/3 full, ordered extra hot and made lukewarm (I arrived BEFORE they were made), and they added zero sweetener as requested lets us know we will never come back to this location again. Thank goodness for gas stations so I could make my $7 coffee drinkable and hot.

Cait, Allivia, and Julia are awesome knowledge women who always great me and know my favorite drinks. I will always have this location as my home Starbucks and love the conversations with the staff as well as watching them hump orders out through there peak rush times. Very professional and friendly staff and store as well as cleanliness!

this location sucks only because it's filled with highschoolers through the week and church idiots on Sundays. The staff does a good job of working through the orders but it's always busy; you have to push your way through swathes of oblivious teens to see the orders that are ready only to find someone swiped your order. there's a location farther north on Olivia Way that doesn't seem to have this same issue

I came into starbucks to pick up my sugar cookie latte with cold foam, I saw that it was made incorrectly, it was just a latte not sugar cookie it was missing the cold foam as well, i waited to talk to a worker but they all seem “extremely” busy, (it wasn’t busy at all). I was upset and so i ended up throwing it away. the customer service was awful and they need to make orders correct. i’m never coming to this starbucks again because this isn’t the first time, last time i order ahead and came after my order was ready and i was in a rush, they had my drink but i was waiting for my croissant, they made me wait so long, kept saying it was almost out i waited over 10 minutes and had to leave empty handed because i was late, if i order ahead i shouldn’t have to wait 20 extra minutes for a croissant to be heated.

Lack of awareness… pick up orders are usually wrong or my coffee spilt inside bag.. happens often enough i felt the need to write this

Great customer service from the bistros!!! Great selection of nice holiday seasonal drinks.