Starbucks - Coffee shop in South Amboy - 957 US-9, USA

All I gotta say is they’re REAL lucky I’m not a Karen or they would have a lawsuit on their hands. I’m 5 months pregnant and I got a hot coffee this morning and as I took a sip of it the entire hot coffee spilled onto me and into my console in my car. This is how they handed me my coffee with the lid falling off. When I called management they offered me a free drink… lol. Check your lids people. The manager told me they got a bad shipment of lids… then why are you still serving the coffee like this?! Ridiculous.

They don't listen. They messed my order up. They overcharged me more than $17.50. Instead of putting the money back on my credit card, they put on a gift card. Also, they do not know their own company promotions. They are very slow and playful with each other while customers are waiting they are definitely unprofessional. I have never experienced that type of service at any other location.

I decided to go in to place my order since the drive through had several cars. So glad I did because I was able to see the amazing baristas greet everyone and thank everyone for their patience as they are short staffed. Perhaps it was an extra 5 mins longer than a usual wait at Starbucks. Not bad at considering everyone was so kind as they prepared and called out for the guests to pick up their order. A special mention for Sam! Thank you so much!!!

For the last couple months this Starbucks has coming down, they don't have enough coworkers and when they do like today (it was like 7-8 people), they are disorganized, all over the place, and you still have to wait for just a simple coffee for 20 minutes because they don't know where is the order. . The store looks dirty too.

I have been waiting online 25 minutes for 2 coffees this is insane.

Starbucks drinker for over 20 years. They keep botching orders. I watch them make it and asked if it was decaf? You wanted decaf they ask (it says so on the cup). After trying my Caramel brulee latte, I open it to see no whip cream or topping. I ask if it comes with it. They say sure, I can put it on. ( it should have been on there already). Shaken espresso the measurements are way off. I watched triple cinnamon go on! Need more training!

I’ve been going to this location for many years, love the staff and the location. However in the past 2 months all the speciality drinks are watered down. I suspect an equipment failure or recipe mistake. I hope management pays attention to that.

Small but nice spot with a drive thru. But they had to make my drink twice and still didn't get it right. To there credit they were very nice.