Starbucks - Coffee shop in Queens - 221-04 Springfield Blvd, USA

My Starbucks experience was beyond infuriating! Aiden, the staff member I encountered, completely lacked empathy and decency. I needed to use the bathroom only to find it closed on purpose. I also asked politely if I could use it, but I was denied. I sit because standing was a challenge with my cane, I was shockingly denied and Aiden me to get up. I'm furious about this utter lack of understanding and basic human decency. How can a person be so heartless as to deny someone with a disability? This whole situation is not just disappointing; it's downright infuriating. Starbucks needs to seriously reconsider its staff training on customer service and inclusivity. This experience left me seething, and I hope the management takes swift and appropriate action to rectify this outrageous display of insensitivity.

It’s a typical Starbucks. But the staffs are amazing! Very nice and friendly. Usually the cafe staffs are sassy and rude but it was different here and I was so surprised that workers were so supportive. The food and atmosphere were average.

I was at Starbucks today with my friends, and we intended to study like we do at all the other Starbucks we went to. We ordered or drink and had to ask for a table to sit because all tables are closed from 1:30 to 4 pm. we eventually got our table and sat down at 1:38pm. Twenty-two minutes later, a tall Asian cashier approached our table and asked when we were leaving. Mind you, we bought stuff from the establishment and haven't even finished it yet. I told him that in forty-five mins, we would be leaving. He wasn't rude about it, but I found the gesture rude. We weren't loitering in the building. We were supporting it, I didn't like how he came and asked that question. I felt like they wanted us to leave.

I love the Customer Service It was a great Experience and a Big Thank You to Miss Yani she’s went above and beyond Will Highly Recommend this location

Very busy location during peak morning rush time, but it is so organized with all the members of the team working fast and hard. Zach was in charge of distributing the orders and his work ethic and kindness pushed me to write this review. He was kind to each person telling them to "Enjoy your drink!" then thanked them for their patience (whether or not they responded to him or not). I was able to observe for a bit as I waited on my drink and thought it was so nice of him. We need more of these sweet interactions in our lives. I told him how sweet I thought he was and that it must be so overwhelming with all the orders coming in. He responded by saying it does but all the team members try their best and it's a team effort. What a sweetheart! All the other members in the background hustled silently but hard to get all the orders out. They all worked so well and flowed past one another to get the job done. Thank you guys, I am now enjoying my coffee as I leave this review 😄

As an FYI to patrons, you cannot sit down, AT ALL between the hours of 1:30-4pm, Monday to Friday. I was informed of this as soon as I had a bought a coffee and set up my computer which just so happened to be at exactly 1:30. There was no mention as I was buying the coffee or ANY signs saying that ALL of the seating is closed during these hours. Basically got kicked out, but only after I had gotten myself all set up. The staff were kind about it but its a really obnoxious policy.

I love Starbucks! Me and my family have been going to Starbucks for so many years now I started drinking their delicious drinks at a very young age hehe! There’s so many drinks to choose from and the price is a bit expensive, but it’s definitely worth it. My favorite drinks after going to Starbucks for so many years will always be the Carmel Frappe and Pink Drink! 💖 If you never tried Starbucks before definitely go and try it some time. Thank you Starbucks for all the goodies!

This is the best starbucks ever! Grace is nicest starbucks worker I've talked to! The people are always kind and friendly. My drink came out delicious & their barista picks of the week are also always wonderful. As long as I live close by, this will be the starbucks I come to