Starbucks - Coffee shop in Mobile - 1363 Hillcrest Rd, USA

My first time at this location, and WOW! Amazing service and such a kind, genuine staff. My interaction with Carson was so lovely after having a pretty stressful morning. They definitely made my day better. The rest of the staff was also incredibly nice. Wish I lived closer to this location so I could go here more often! Thank you all for brightening my day :))

I mean it Starbucks five stars for any Starbucks it is what it is except for that one Starbucks the one that made those people leave that's a one-star Starbucks but this Starbucks is five star. I've never seen anyone unhappy my drinks sometimes are messed up but that's my fault cuz I don't know how to order I think Starbucks needs to have a customer class where if you watch a video you get a free drink so you can understand how to order better I think it would boost profits by at least 10% Nationwide. Also Starbucks if you do this I want 1% of that profit it was my idea let's be fair

i go here quite often and i have never had an issue with getting an incorrect order or with rude staff! i enjoy going because everyone that has greeted me at the window is always so kind. i went this morning and was greeted by a barista named adrien ( i hope that is right! ) and they were so kind and welcoming. thank you to this location for always being so inviting 💗

This is a good coffee store with nice bakery items. I like their coffee and tea drinks and enjoy tasty bakery items, good croissants, donuts and pastry items. The staff are fast and helpful to go in or drive through.

Omg I order 2 iced pumpkin cream chai tea latte with oatmilk and when I say it was horrible omg . This location sucks at making it. I will stick with rangeline and government blvd. I knew it was wrong when it was handed to me and because it took them so long to make . If you didn’t know what to do someone could have told me before I spent my 15$

This is an awful place to have a Starbucks. The parking lot and drive-through, at this location, causes serious traffic issues every morning. People can’t get where they need to go, on time, because customers are waiting for drive-through service, out on the main street and causing half hour delays sometimes. I’ve seen ambulances not be able to get through as a result. Something needs to be done about this! Relocation or reconstructing the parking lot and drive through area.

This location has really gone down hill. I’m not sure if they had a management change in the last year or what. The employees are rude about 50% of the time. Worse, the order will be wrong about 20% of the time so you really have to check before you drive away. Don’t go inside because it’s dirty.

Amazing service and a great place to study. It’s always great to see other students working here. They always seem to be very understanding of life as a student. It’s obvious the employees get along really well together and work well together. Never had a negative experience here.