Starbucks - Coffee shop in Milwaukee - 3425 S 27th St, USA

I got the hot chocolate and the wife ordered a cafe mocha, everything was fine and the staff was polite, this Starbucks is in a shopping center band it's easy to drive by and not notice

Absolutely terrible. The service was met with an attitude, the beverages were not Starbucks quality. I will be escalating this issue. Asked for a refund because I did not receive what I paid for which also was met with resistance. Dome lid, no cold foam which I ordered and paid for. You go to Starbucks for a premium not to be met with McDonald’s attitude and quality. Says a lot about these people working there.

I stopped in for a Caramel Machiato while waiting for a pizza down the road. I got a Venti. There was no whip or caramel drizzle on it, which is the highlight of this drink in my opinion. This is why I don't tip until AFTER I get my drink. No whip= no tip. I hate the tip jar at the register. I truly feel like these places encourage their employees to give great drinks/service depending on their tip when the tip should be given after good product/service. These drinks are expensive to begin with and I expect my drink to be 💯 after my hard earned $7+

This is the 3rd time I get the wrong order, they always give me a different flavor and I can’t do anything because I get home, this is a waste of my own money 😡, this is why I always go to another one even if is far, I asked for 2 hot white chocolate and they gave me the regular one

I’ve been a loyal client at this location for years now. It used to be an amazing crew with Kaitlyn who made my drinks on point all the time. Then there’s a lady who still working there. She got an attitude with me bc I asked for a lil more half and half. She told me how to order to get more milk. If you make my drink perfectly, I wouldn’t need to customize my drink. It doesn’t matter how I want my drink. I have to pay for everything I ask for. Why would you make it difficult? There was one time I had to ask to pay for more half and half. But manager at that time said sorry to me and offered my a gift card. I didn’t want a free drink, I just asked for a lil more half and half. Then this morning, I picked up my order. It was terrible. Tripple shots of espresso tasted nothing, but full cup of milk, and it tasted all sugary and weird. I paid almost $5 but couldn’t drink it. You tell me if it’s milk or coffee????? If you know how much I’ve spent on Starbucks, you wouldn’t treat me this bad way. Poor customer service and quality of drinks.

This place is ALWAYS dirty inside. Tables and counters are sticky , used napkins and straws everywhere. The service from their employees are the worst! I always have to wait over 20 mins for 1 drink. I tried giving them another chance after not going to this location for over 6 years and regretted it.

Horrible! Customer service is definitely not goal here. After waiting for thirty minutes or longer got my drink and nothing about it was correct except it was a form of a Frappuccino, but surly not what I ordered by far. Will never return to this location.

Favorite of all stores... drinks always taste the same... service is always friendly and efficient. I love this place!!! Tried some new drinks this last visit and man are they good!!! Totally recommend the Pineapple Machi iced drink is sooo good... my husband preferred the Carmel crunch and the cookie crumble frappes! Check them out!