Starbucks - Coffee shop in Gilbert - 3765 S Gilbert Rd #107, USA

Robert is so sweet and kind, wish there was more people like him! Thank you Robert for being so kind and giving me great service.

I asked for a caramel ribbon crunch CREME Frappuccino and made sure to clarify no coffee/caffeine with the barista twice before paying. (I have a really bad caffeine sensitivity and can't have coffee). She gave me one with coffee and told me it was Creme, and was really rude to me when I asked them to remake it (I've worked in food service so I try to be polite when asking, so I don't think I was in the wrong).

I was picking up two DoorDash orders, waited over 20 minutes near the “mobile order pickup” area without anyone asking if I’ve been helped just to find out the “DoorDash pickup” area was toward the back of the store. I thought they were just really busy until I finally asked a barista about the orders I was picking up. I just don’t understand why the “mobile orders” & “DoorDash orders” are located in separate areas.

Good service. Same food as others. But the prices at all Starbucks are getting too high. Which lessens the value. I will be going there less as need to stay more within my budget

Fast service, tons of options and are able to substitute milk for other options like soy or almond milk, they have a secret menu, but you have to find it or figure it out yourself

This is one of the smaller Starbucks locations. The staff is very nice. The food is what Starbucks food is so I'm just giving it three stars. And the atmosphere also is three stars because there's only a handful of tables so if you really want to sit down and work I would advise you choosing a different location. (Approximately 2 mi south on Gilbert road at Ocotillo is a much larger space.)

It’s George making my drink incorrectly, offering to “fix it” in the LAZIEST way & getting annoyed with me for wanting my SEVEN DOLLAR DRINK made CORRECTLY? Just ARGUING with me at 6:45am & NOT EVEN STOPPING WHEN HIS MANAGER STEPPED IN. Here is a photo of him standing behind the manager STILL BEING DISRESPECTFUL AND ABUSIVE toward me, costing his store about 30.00 in credits and I’m still calling Starbucks corporate. Hide your daughters, there’s an abusive boy working at Starbucks. I’m a WOMAN.

Minor issue picking up but manager was on it and knew about the issue and had a solution prior to my arrival. Based on my experience I can tell the manager does really care about customers.