Staples - Office supply store in Monterey Park - 2345 S Atlantic Blvd, USA

I had a box to ship today and arrived around 2:30pm. Didn't get the employees names but all three were top notch! Great team to represent Staples! Two ladies and a gentleman helped out from entering info on the PC to confirming the label. Answering questions all throughout the process! 💯👍👍

I went in for TSA pre check and had a terrible experience. My appointment was for 12:20, and I got there at 12:22. Nobody showed up to the counter until 12:25. Then the lady told me I missed my appointment because she needed to eat her lunch at 12:30 (which I totally understand because employees need their breaks). I realize that I was a couple minutes late and there is no reason for her to show me any kindness, but she was VERY rude and ruined my day with her interaction.

The cashier was super nice. I'm recovering from a broken ankle, and the cashier pointed me to find my items quickly and also help me use the online price instead of the store price which saved me several dollars.

UPS shipping is very convenient. I needed to return an item for repair via UPS and remembered that Staples partnered with UPS to provide convenient returns for Amazon. The item I needed to ship was quite large and I didn't have a spare box lying around my house that would fit it, so I checked the UPS store to see how much it would cost to purchase a 16x12x10 box and it would have been about $20. At Staples, I only paid $2 for the same size box. Definitely a great deal. The UPS assistant was very nice and helpful. She allowed me to demo several boxes and see if my item would fit before purchasing the box. Luckily, we found the perfect size. I had to make several runs back to my car to get my item and bubble wrap and she was very patient. Upon checkout, I received a Staples coupon for $10 off a $30 purchase. Other than the convenient and friendly service from UPS, I always recycle my drained batteries or unwanted electronics at this location. They allow me to accumulate points for recycling on the Staples app, but unfortunately, the app doesn't have the best UI, so I don't really use it.

Considering that we are loosing more and more brick and mortar stores Staples offers good customer service. They have what I need at the store.

The waiter on the side of copying and printing is very enthusiastic and professional, and made us feel very considerate service, very handsome, thank you very much!👍👍👍

I love Staples, you can print, copy, find cook office supplies and the employees are dry helpful.

Wednesday 7:30pm night 02/28/2024. Walked in to this store as I had a family emergency and needed to make a phone ☎️ call and Call my mother as she was looking for me because my phone was disconnected. There was a a young guy and girl that worked there and I asked to please 🙏🏽 please 🙏🏽 let me borrow a phone to make a phone call on speaker the guy just looked at me as asked the other female worker there. The female worker tells me "I'm sorry sir we cannot let you borrow our phone". I said but it's a family emergency plis plis just one ☝🏾 phone call!!!! She completely ignored me, this is so disappointing that I could have been in a life threatening situation and I cannot get just one ☝🏾 one 1️⃣ phone call...had to go out to the parking lot 🅿️ to beg someone to borrow a phone like a homeless... Plus they only have one ☝🏾 door open to enter and exit. When they should have 2 working doors available to exit in case of a fire 🔥 emergency or earthquake. There is an extreme lack of safety orientation. All I was asking was just one ☝🏾 ☎️ call... And it's sad the way I was treated and ignored. This store will be shut down soon!!!