Staples - Office supply store in Manteca - 249 Commerce Ave, USA

I like to shop at Staples because they have a good selection, available in the store or online. The associates are usually helpful. I also like the fact that checkout is usually more organized and efficient than other office supply stores.

I came in yesterday and asked for help printing some documents and the cashier was reluctant to help me form the start. I couldn't hear her due to the mask and her standing about 12 feet away. The cashier was an African American woman with a really bad attitude, she could not be bothered to help and was nothing but aggressive and condescending. I would recommend finding new staff seems like I'm not the only one.

Don’t come here for any shipping. Waited 25 minutes while two other attendees were on their phone. Seriously go anywhere else

Worst Experience With A Printer I brought in a postcard for printing for one of our customers. We set up the design to have a white border around the entire document. As the gentleman set up the order, I saw the logo cropped on the preview screen. I told him that we needed a white border around the document, and he said no problem, and that we’d make sure we won’t crop it. When I picked up the postcards, there was no border and cropped at the top of the logo. I told the lady the job was incorrect because the document needed a border. She responded aggressively, “That’s the file you gave us.” I explained that she was not present when I dropped off the file and that her team member had never transferred the information to her. She said she would redo the work, but it would take a long time before it was done. I felt like she was trying to find a way for me to accept the poor-quality work and leave. I asked to see a manager. When the manager arrived, the team member continued to have an aggressive attitude towards me, telling the manager the job was a very long job and it takes a long time for the machine to warm up and print this quantity (1,000). I walked away but overheard her telling the manager that she had other projects to complete. I interrupted and said this project is not new, but something that was done incorrectly, and I shouldn’t be punished because someone at Staples failed to pass along the correct information. The manager said she would start immediately, but it would take a while. I decided to wait at the counter in the waiting area until it was done. The employee said it won’t get done any faster if you wait. I responded by telling her to drop her attitude; the project was maybe a two-hour project at best. About 15 minutes later, the manager asked me what I thought a proper discount would be for the trouble. I told her I didn’t want a discount; I just wanted this project to be completed in a reasonable time. I waited in the waiting area and asked her for an update after 1-1/2 hours. She said she was done with the front and halfway through printing the back. After two hours, I asked her what the status was. She responded by saying it’s a six-hour job. I walked away and waited another 3o minutes. I asked again the status, she said she’s almost done. I walked over and got the manager again, and she checked in with her employee, who said it would be twenty more minutes (she finished in 3 minutes). The employee was rude, aggressive, and purposely dragged out the project longer than needed. Although the manager seemed to care about rectifying the situation, she never held her employee accountable for the time, never checked in on her to ask her where she was on the project, and never came back to me to check on me. We have used Staples for years and have printed up in Manteca over other places because we have had great service here. The people have changed, and they could care less about their customers and whether or not they do an outstanding job.

Staples always has what we're looking for and at competitive prices. Staff is also always friendly and ready to assist.

The personnel at Staples were very polite and helpful! ask for any help and they will and can answer any questions knowledgeable.

Great store. Clean and well stocked and organized. Employees are great, very helpful and friendly

Coupons from Amzaon returns exclude pretty much anything you might want to buy from Staples.