SpringHill Suites Milpitas Silicon Valley - Hotel in Milpitas - 1201 Cadillac Ct, USA

Springhill Suites is my preferred brand to stay at due to the spacious rooms. I typically travel with my children and they also have smart TVs which is a major plus. Also, the built in desks are great. I worked from the hotel one day and had no issue with internet speed and setup was easy. This location has the appearance of a normal Springhill; very nice and modern. The location was convenient enough and we loved the Mountain View’s from our room. I was, however, surprised by the parking charge. I didn’t even think to check because I’ve never been charged for parking at a Springhill before. It is $15 per day. It seems charging for parking in this area/city is normal. That doesn’t make it right and I don’t like it but I also don’t expect the hotel to make any changes. They use the excuse that it’s to keep unauthorized cars out of the lot but we all know there are other ways to do that without penalizing the guests. The breakfast was not what we usually get when staying at Marriott brands. I ended up having to buy breakfast each day because my kids refused to eat it. However, the price of the hotel for the value is still good for the area. The room was nice but had a gummy bear in the trundle couch and the fridge did not work. Otherwise, the room was clean and spacious as you would expect with Springhill. The front desk host (I did not get his name but gentleman with dark hair) who was there during the day time was very helpful. He helped me pick a movie theatre to visit and told me a lot about the area. The housekeeping staff who attended the 2nd floor did not speak English but she was very patient as I tried to explain what I needed for the room and was very nice and accommodating. I noticed the parking lot does get full at night but they do have plenty of EV charging if you need it. They block off spots for carpool I think it was. Most of the spots were not being used, so again, I think the worst thing about this hotel is the parking. Just doesn’t make sense. I think we would stay here again. I am visiting the area again next month and plan to try a different hotel that doesn’t charge for parking. All in all no MAJOR complaints.

Suite de notre périple à la côte ouest des États-Unis. Notre 6ème hôtel et je peux dire que c’est assez chic et très beau. L’hôtel possède un bar ainsi qu’une piscine et un jacuzzi. Le personnel nous a bien reçus et la chambre est belle. Petit hic avec les toilettes de la chambre : la porte est coulissante avec un carreau opaque et ne ferme pas complètement, ce qui n’est pas évident quand on est plusieurs dans une chambre. De plus, les toilettes ont un souci de fixation et bougent légèrement lorsqu’on les utilise, mais rien de grave. Le petit déjeuner est traditionnel, comme dans la plupart des hôtels.

We chose this hotel over the Courtyard Milpitas that I also stayed in recently because this one had a free breakfast option and seemed to have nicer amenities... big mistake on my part. ||First, we drove 8.5 hours from Vegas in scorching temps well over 108° most of the way, and as we drug our tired, hot selves happily to check in,  we were greeted by the most unfriendly, bored and clearly annoyed front desk agent. She rushed us through everything and showed absolutely no friendliness but was sure to shove the sign stating that we had to pay $15 a night for parking at us and that sign, of course,  stated all parking must be paid through a QR code because...it's Silicon Valley, I guess. I'm not super thrilled about the fee, but it was noted online before I booked, so I was OK with it until I realized that MOST of the parking is set up for electric cars. I guess that's what you're actually paying for because there is no other reason to have paid parking at this hotel. This is literally next to a series of apartment houses, and the only adjoining business seemed to have is own plentiful parking available. If you show up with a gas-powered car, expect to find parking only in the back of the building, because...shame on us. I would blame it again on where the hotel is located but as I stated earlier,  I stayed at the Courtyard 5 miles from here a few months ago that has a smaller lot and actual other businesses around it and parking was free. Again, my mistake. |The room was a typical cold business hotel model. Dark, with no overhead lighting, so don't expect to see much if you're old like me and need less cave-like lighting. Also, we had 4 people staying in the room with only 2 keys given to us, and you had to leave one key in the wall to operate the lights...I kid you not. So, it was either bother crabby pants at the front desk or share one available key. |The bathroom had two towels in the room total - for four people. No bath rug, even.  Seriously. Luckily, we were able to "borrow" towels from the non-working spa.|That's right, the spa didn't have working jets, so instead, we just dangled our legs in the sad, hot soup-water and pretended we were enjoying our stay. |Breakfast had hot "delights" like turkey sausage (vomit emoji) and "cage-free" scrambled eggs.  There were also biscuits and gravy, but I wasn't sure what meat was used for that sausage, so I skipped it. ALL the jelly provided was low-sugar. I suppose I should be grateful for such healthy wares, but honestly, I'm on vacation, and my fat, Midwestern behind would have loved some normal crispy pork bacon and full-sugar treats. I did ask my banana for permission to eat it so as not to anger anyone who was worried about the treatment of my fruit beforehand. Otherwise, there were the usual toast options, yogurt, and juice, but I don't recommend the coffee unless you're preparing for a colonoscopy. |There is one smoking bench for people who still *gasp* smoke cigarettes, but it's conveniently set right next to a wall of wildflower bushes that the bees swarm around. I happen to love bees, and they didn't bother me, but I reckon if I was allergic, I'd have certainly thought differently. |The closest convenience store is a Chevron gas station that probably would save you considerably if you bought snacks there, but I wouldn't know because the doors were locked at 11pm on a Friday. So, instead, you can choose to get overpriced snacks from the vending section located next to the front desk, which has various frozen items, drinks, and chips. Unfortunately, you still have to wait and purchase your items through a clerk who may or may not be there. With all the other QR codes throughout the building, you would think that they could put a QR code in there as well, but what do I know. I can tell you that I personally waited for 15 minutes for the lone worker to return and after I told him twice to put it on the debit card I was handing to him, he wrote it all down and added it to my room charge. Lucky for me, he must have charged the wrong room, and I got a frozen burrito for free. |Customer service is definitely lacking here, and I suppose if you are traveling for business, then this might work fine, but don't expect much in the way of comfort or convenience. I'll stick to the Courtyard 5.4 miles away. |

Centrally located....45 mins to SFO, 20 to SJC, and 20 mins from Cupertino, San Jose, Palo Alto, and Mountain View (with no traffic). The hotel is newer compared to other hotels around. Front desk service is good, but the room service lacks courteousness. Breakfast was also below quality and did not feel fresh. The rooms were large but dimly lit. It was impossible to see inside the closet even with all the lights on.

Stayed two nights over weekend as recommended by a family member while visiting Bay Area. We needed a hotel near Fremont with good highway access to get to San Jose for the Sharks game, and the rest of the Bay Area to visit family. Room was large, with couch and large work surface, bathroom was good size, as was closet with iron and board. There was a microwave and mini fridge in the room. Hotel is looks new and staff was friendly. There is an outdoor pool with nice sitting area but too cold for January. A couple of things that could be improved - there wasn’t a blackout curtain in our room so street lights were visible while we were sleeping. Hotel is very quiet and we appreciate that we had a room facing the front parking lot and not the highway. Overall room was very clean but there was a bit of mold in the caulking in the bathroom shower. We did like the built in nightlight in the bathroom. Breakfast was decent, I appreciate that there was green tea available which you usually can’t find in hotels offering breakfast. Lots of free parking. Would stay here again when in the area.

While the hotel itself is great, the restaurant/bar is suspect. If the bartender doesn't come in any night, you're directed across the street to Holiday Inn, where honestly the food and service are WAY better. Shame on you Marriott. Figure your $#@& out. Not a way to treat an Ambassador member of your chain. To update from last post, the restaurant, and I use that term loosely, is awful. Food is almost re-heated food you can do at home. Eat elsewhere, the hotel is fine to sleep, but it's worthless for anything else. Probably will not stay here next trip. Thumbs down. Also I had to beg the bartender to turn on the TV. How is that even right? Also, the bar credit card reader doesn't work, no idea when it'll be fixed, so charge to your room, and good luck to whomever has to do expense reports. Definitely do not recommend, will be staying elsewhere on my next trip. Boo to Springhill and Marriott for this.

I am very impressed with this hotel. Very clean and modern. Close to the freeway and next to quiet residential areas. Check in was quick. The staff is friendly. The bed is incredibly comfortable. Room includes a microwave, mini fridge, and numerous electrical and usb outlets so you can work and charge items comfortably. Would stay here again.

Just attempted to check in at 3pm as noted in my booking reservations and I was met with a very stern can I help you? Which I responded with “oh, just checking in.” Carlos states it’s too early and check in is at 4pm. I showed him my reservations states 3pm and he made no apologies, accommodatins or offer to check if any rooms were available. Check out is at 12pm, surely there should be at least one room ready to accommodate us, however he didn’t even make the effort to check and told me to come back 30 mins and it’ll be ready. I’ve had stays where they accommodated early check in as a courtesy and I’m very dissatisfied he made no attempt to check. I then asked him how did he even know if it’ll be ready in 30 mins when he didn’t make an effort to check. He just gave me a very straight unfriendly non-customer service look and said to return in 30 mins. Very disappointed!!!!!