SpringHill Suites Bridgeport Clarksburg - Hotel in Bridgeport - 97 Platinum Dr, USA

Excellent all around||1. Clean|2. Good size room. |3. Breakfast was included. |4. Marshall at the FD was most kind. Helps with check in, billing, and just overall helpfulness. He even emailed me a reply to a request the day of the check in to let me know an update. ||We had five rooms for a wedding and everyone told me they were happy. No one had any complaint s

I had to stay in the area for some classes. This hotel is very nice. It was just myself who stayed and they said it was the cheaper option to get the bigger room. The rooms are great. 2 big beds, desk, tv, little couch and table and little kitchen area with counter, sink, mini fridge, and microwave. Nice bathroom with shower, sink, and toilet, and great counter space. My room was very nice and clean and very roomy. This hotel has a nice pool and clean pool area with lounge chairs and small tables. They also have a 24 hr gym which has nice machines and weights. Breakfast is from 6am to 9am, good variety. Also has outside lounge areas with outside couch and chairs and grills to cook out on. If I'm back in the area I will definitely stay here again.

Lisa was absolutely amazing! I was in a tough situation and needed to pivot quickly. I ran to the Front Desk and Lisa was able to support my business needs. I hope Lisa gets recognized for her efforts! As I travel a lot for business its not often I see someone so willing and ready to support the way she did.

Possibly the WORST customer service I've ever encountered at a hotel. From the second we entered the hotel, we felt unwelcomed. We showed up with kids that were excited to be together, to swim and hangout. The night hotel manager made multiple trips to the pool to yell at our kids that they were being too loud and reminding them they only had a certain amount of time left. The kids were supervised by parents the whole time while in the pool area, or anywhere else in the hotel. She found any reason to be combative and rude to our kids and even the parents. Between the hotel manager and the security guard, they were completely unprofessional. To a point that they told us, the parents, we were no longer allowed to be outside on their patio and they literally made us pack up our things and escorted us back inside. When we asked if we could be in the parking lot or lobby, they said they all closed at 11 pm and we were not welcome anywhere in the hotel but our rooms. They were even so kind enough to turn the light off on another parent staying there while he was eating in the lobby. If you want to stay at a hotel where you pay $250 a night to be babysat, your kids yelled at and stalked by the security guard, this is your place. I would HIGHLY recommend if you have kids or would like to be treated with any common curtesy, find somewhere else to stay.

Very well kept property with very friendly staff. Breakfast was hot and very tasty. The glass doors to the bathroom are stylish, but they need lower powered lights. My night time bathroom run woke up the family which is my only complaint. Next time I will take a nightlight.

This hotel is very well kept after. My room felt brand new and clean. The bed was absolutely amazing, so comfortable, and made me want one for my own home. During my stay, the hotel was really quiet. The water pressure in the shower was phenomenal, and the bathroom was very clean. My only gripe would be with the breakfast. It was basically the same offering every day, which got old quick. The coffee was very good, though. I would definitely stay here again.

If traveling for a baseball tournament beware of the baseball agreement that they provide when you check in. It's not listed on any booking site. Quiet time is 10pm and if you get a Karen like us she will threaten to call the police. The bar is not open but you can not have your own drinks. Will never stay here again. Worst Marriot stay experience. Great location to the fields!

We hardly got a wink of sleep due to doors etc being slammed all night as well as people talking in the halls all night. Apparently there were 2 “church” conventions booked in and management didn’t care to advise them of the proper code of conduct when staying on a hotel. To add insult to injury, there was NO HOT WATER in the morning at 7:30. We were offered a paltry 15% off our bill. This hotel may want to endeavour to provide a restful experience for very weary travellers who had driven 12 hours that day. Especially disappointed as well as we are Marriot members.