Sovana Inn - Inn in Medford - 250 E Barnett Rd, USA

This appears to be an old chain hotel. I like how the desk agent was so friendly and personable. He not only gave recommendations for an early evening activity but also gave us dinner suggestions to a nearby Mexican restaurant that provided a discount to the guests. The rooms were a little dated, but they weren't bad by any means. Television, DirectTV, in room coffee, fridge, and microwave all standard. The morning breakfast was nice, too. Not a hot breakfast, but a lot of choices. They even have an outdoor pool, but be prepared... it isn't heated. But it feels amazing on the hot summer days.

Our stay was great! The manager was extremely kind, welcoming, and communicative. It is clear that he cares about his guests and wants them to feel welcomed and comfortable. We arrived late at night and received detailed instructions beforehand on how to check in late.The room was clean and comfortable, and they had continental breakfast in the morning. Would definitely stay here again!

The rooms and beds were clean and had basic facilities like air conditioner, fridge and even a microwave. They even serve free breakfast that included fresh fruits and bagel. The owner Fernando, was one of the nicest and friendliest people we met.

I've booked more than 20 hotels in the last 2 years. I've never seen reception more frindly and informative than this motel! 1 night stay with family. Room was clean enough but pool was not! So totally useless for us. A/C worked well in a hot summer day. Breakfast was very simple and basic. Location was very convenient with grocery (Winco, 24/7), restaurants and gas just in few min walk or drive.

Although the front office guy was very accommodating, the other grounds guy very helpful, and the room looked visually clean, however; the floors were very dirty. The bottom of my feet and wet towels thrown on the floor turned black. Ugh! Refrigerator door did not stay closed right. There were alot of places to eat nearby with markets/drugstore, however the parking lot was very small with a few homeless people wandering through.

Avoid. The keycard didn't work on either night. Luckily there was a maintenance guy there when I arrived. But on the second night, when I got back after a long day working, the card failed again. There was no one on duty, no number to call, and nothing to do but pay to check in to another hotel. When I came back the next morning, the manager wasn't there either and when I emailed to complain i got a bounceback. Total waste of time and money|

I was just expecting to get a hotel room for the night due to the snow storms blocking the roads to my hometown. I don’t know this area at all and I was scared because I arrived so late but the front desk were the most helpful and made sure me and my sister made it there safe and made sure we were taken care of. I’ve never experienced such friendly customer service and everyone on the property is so kind and helpful!! The room was already warm when we walked in and there was a tv and fridge which was needed. I would 10/10 recommend this hotel to all my friends! Great price and wonderful experience!! Thank you Brian!’

Imagine this; your mom dies suddenly & unexpectedly. You drop everything to drive up from California to handle affairs and discover that there is a country music festival in town that weekend and every motel & hotel room in the city is booked up. Thats the situation my wife and i were in. Out of options we were almost forced to sleep in our car for two days. We found this place, after hours, and the manager was our lifesaver. He explained to us that he had one room available that he couldn't rent since the shower was broken. We explained that we just needed a bed and he opened up the lobby for us, and even rented us the room for two nights at a discount. When he found out the reason for our situation he even gave me a hug, which i needed. The world needs more people like this.