Sonic Drive-In - Fast food restaurant in Dothan - 3371 S Oates St, USA

Ordered food as usual, they were reasonably busy. Order 2 sonic cheese burgers, 1 large tots, and 2 medium vanilla shakes. Cheese burgers appeared leftover and were cold, tater tots were cold also. Took 10 to 15 minutes after order board read headed out to us. Never received this poor quality of food at this location before we will give them another opportunity in the future however if we receive food like this again I'll never go back!

Tried to give us food we did not order, this in all took 30 minutes our waiter walked away mid conversation when we asked what happened. We did not even get the chance to order but when we moved to a new stall and were able to the women taking our order was very rude and had an attitude with us for no apparent reason. This only happened with us people ordering around us got their food quickly.

Everything I ordered was Delicious. The garlic butter bacon cheese burger was out of this world. Prices were well within reason for the quality of product.

I was surprised to find fast service at this location. Not only was the speed of service good, the associates were very friendly... With smiles on their faces. It's possible that Sonic may have made improvements in different locations as well. I certainly hope so!

I was a regular here until recently however, I have recently had the worst experience I have ever had at any restaurant here. I am a mobile app orderer, like usual, I ordered through the app, it was a busy evening, three meals took roughly 20 minutes to make. By the time we received the food my family was ready to leave so we took it home. Not checking the bag, we found a sandwich missing and we had overcooked old tots. I was annoyed and ready to move past it but when my girlfriend found mold on the bottom bun of our toddler’s burger I was done, after checking all the food and recording it, I tossed it all and called Sonic’s Emergency line. They assured me things would be taken care of and if I was to return they’d make things right. Well I returned, got on the speaker, talked to someone, the General Manager was not there so whoever was said they’d come out to talk, I sat outside my car for 30 minutes waiting on the bench in front of their door, nothing. Completely forgotten and ignored. My patience drew thin, I did not want to cause a scene so I left, and I will never be returning to this location again. This has destroyed my image of Sonic.

I ordered a cup of ice and a jr bacon breakfast burrito which took every bit of 15 minutes to be bought out . LOVED THE ICE and it’s the only reason I’m okay with leaving a one star review instead of 0. The burrito literally had a POOOL of grease from the bacon that had not been properly drained. I literally threw up in my backseat when I took the first bite and tasted nothing but OIL!!!! I WILL NEVER EAT HERE AGAIN! Sonic is not what it used to be!

Nice and clean. Service was fast and friendly. Definitely use the phone App to get discounts and 50% off drinks. Best drink prices in town. Will fix your food to order from app. Can have your drink with no, little, or extra ice just by selecting the option on app screen. Great for going to work or in need of food when in a hurry. Can set the time for your order to be ready. Less than 2 minutes every time for me.

The Sonic that looked like the ads, food was like the pictures, the staff all kind. If you want to take someone to Sonic, this is the one to stop at. Also recommend getting the frozen drinks and spiking them when you get them home. 🤙🏽