Sonic Drive-In - Fast food restaurant in Kingman - 3762 Stockton Hill Rd, USA

At almost $20 for a meal, I shouldn't have to pull it apart and unstack the vegetables. Ordered tea with light ice, came out all ice, and unsweet instead of sweet. Didn't have half their sides in stock. Can go up the street to cracker barrel for about the same price, and get much better food and service

Food was well made. But the menu screen microphone had issues causing the waitress to cut us off on several occasions, then had to have a car hop come out to take order. Car hop did an excellent job. And no complaints towards the waitress, but the menus need to be maintained better to prevent future issues.

Your experience will be ruined if you're coming here on your lunch hour. I don't know if it is short staffed or if the staff is goofing off like the last time I came. Unfortunately I hoped for a better experience 3 weeks later, but still the same slow drive-thru. Many people driving away out of the line. If there is a car holding up your order ahead you most likely will get your food cold. Bummer.

We don't eat here that often. We came because burgers were on sale. Feel like the food quality has really gone down. Just not very impressed especially with how much it costs. Pickle fries were smashed in the carton and didn't receiveranch with them. Fries were rubbery. We ordered a large mozzarella stick and only received 6 instead of 8 and no sauce. Only redeeming value is 1/2 price drinks through the mobile app.

Because I ordered a head and I got there early by 10-15 minutes early was told by the person coordinating the food that the food would not come out til then. Memo to self Do not order a head a certain time and get there early. You still have to wait.

Service is super slow and Majestic Ramirez, the manager, has extremely bad customer service. I had waited close to 10 minutes in the drive thru after I had already paid. There was a deal, that I did not realize I had to ask for, that would have saved me over 11 dollars on the order. This is my mistake. However, after the inexcusable wait, I asked about the deal. The manager, Majestic, did not address me, but the poor cashier. She was short and rude in her answer of "No, they must ask for it." There was an exchange between the cashier and manager and she gave him a $10 bill to hand me. Then continued to complain as she walked away. I understand that I should have asked for it at the start. However, after such a long wait, good customer service would have been to be polite at the very least. I told the cashier that I didn't want the $10, to thank his manager for nothing, and that I would not be back. Know better and do better. If your service is slow, you have to make up for it with at least basic common courtesy. Could not call to speak to Majestic about this as the phone number online does not work ( or off the hook) and I was not given a receipt.

If I could give zero stars for my latest visit I would. Today my boss got the text for the $1.29 chili cheese dogs. He decided to go and pick up lunch and have nothing but a horrible experience. The kid running the drivethru had nothing but attitude, would not honor the text, didnt read back the order, didn't give a receipt with the change, and slammed the window in my boss's face. I called the store upon his return to talk to the manager about these problem and the manager was just as bad, and seemed to not know how to do his job. 1st if your going to manage a business, make sure your computers can honor your specials, and if it can't, call you IT department to fix it. 2nd, if your staff is having attitude with your customers, you need to talk to them. 3rd. Make sure people get the right food, our order is still missing food even with having to pay full price.

Long wait in the drive thru, food was incorrect and cold. The kids seemed more interested in playing around than getting my order correct or timely. This is not appetizing at all.