Sonesta Simply Suites Parsippany Morris Plains - Hotel in Morris Plains - 100 Candlewood Dr, USA

I have stayed at this location multiple times for weekend getaways with my family. Our rooms were always super clean, spacious and pet friendly. They had a free hot breakfast bar every morning. The employees were always kind, professional and helpful. I would stay there again in a heartbeat! It feels like home away from home.

Sonesta Suites i Give 5 Stars The Best Hotel Experience Ever You Need to Definitely Go Stay And See For Yourself The Complementary Breakfast was Absolutely Delicious Superb So Much Choices Eggs Bacon Toast Bagels Muffins Sausage. pancakes waffles Hot Oatmeal Fresh FruitJuice Coffee the Service is Friendly Helpful The Rooms are Huge Clean Laundry is All new dryers washers there is a pool fitness room It’s Quiet outside patio with Fire Pitt Gas BBQ this hotel has it all in a beautifully surrounded by well kept trees gardens phenomenal Staff Ask For Francis Manager shopping is right there close to Everything Check into Sonesta Suites and Relax Enjoy For Reasonable Rates HAVE FUN

The property is clean and quiet. The staff was friendly and responsive.However, the appliances are not well maintained. Only one eye on the stove top worked and the refrigerator kept making this LOUD annoying noise. This location was formerly a Candlewood Suites. The building could use some maintenance.

Always start with the positives! I stayed the second weekend of July this year (last week). Marlon the front desk staff person was absolutely amazing! He was polite, friendly, accommodating and was able to manage a bunch of different people at once considering I arrived at what seemed to be a busy time. So, pulling into the parking lot the building seemed dated and old basic parking lot with a variety of vehicles in it. Got inside, small lobby but seemed well decorated/clean. Clientele was certainly diverse. Marlon got me checked in quickly/smoothly so I ran to get my belongings in the car. Got to the room door & the keycard didn’t work. Made my way back down to Marlon, he gave me a keycard to another room across the hall. Opened the door & the room smelled funny, it was old & the carpet looked dingy but I figured it was just the dark color. Some parts of the kitchenette were updated other parts weren’t. Bathroom seemed fine. Toilet paper roll broke off when I used it. I stood on the carpet for a while playing with the TV. TV got one channel. Whatever. I felt weird little pokes on my feet & legs but didn’t think much of it until I got out to my car to grab dinner my legs were itching like crazy. I stopped along my way to get dinner & checked the reviews of the place & panicked. So yes there were probably fleas in the carpet. I got back, told Marlon but at that point I was too freaked out to stay. Marlon said he would absolutely change my room immediately. I went up, gathered my belongings & told him I was leaving. He was on the phone with his manager & both were very apologetic & nice about the whole thing. Gave me a a full refund & I went & found another hotel. I felt bad cuz poor Marlon seemed so caught off guard by the whole thing but he was just wonderful! Just feel bad the room was so bad.

Positive: The suites were provided all the comfort and amenities as advertised. Negative: The location was problematic at times due to traffic flow in the area, but the setting of the hotel felt like an oasis from all the surrounding noise and traffic.

I am currently staying here. The staff is very friendly. My room is as advertised. Fair rates. Unless I bump into someone while walking through hotel, I feel like the only one there (quiet). I have a kitchenette in my room. I just moved to NJ and I am staying here temporarily until I find an apartment. It is easy to get to and shopping and eating establishments are close by. It you are looking for an extended stay or even a short stay, I recommend this place.

When I first arrived at the hotel. The young lady at the front desk was very welcoming. I had booked a single studio and was given a great price. Donna was very good and her communication was great. I ended bringing my niece and my 2 nephews at the last minute due to her mom and my sister's untimely death. After uncle Rukus.. aka Marlon reported that I had them with me. The entire staff began treating us like trash!!! Mind you I never have ever been treated in such a way as this place! I had gotten behind a few days not weeks due to my car incident. I settled my debt the following week and left. The staff began telling us that they were without toiletries, and everything else. Also, one of the staff members hit on my niece and it went further if you know what I mean. Yes, she is an adult and makes her own decisions. Still, unprofessional especially when the room was rented by the staff member whom also ignored my calls while I was trying to pay the hotel what was owed. I called for 4 hours and no one would answer the phone. It took the 11 pm staff to take my payment whom Also hung up in my face. I am not a violent person and neither is my family. I was not offered a bigger room. I was actually bullied by the staff by not communicating with me. Chris the manager, as I was leaving I saw you give Marlon aka uncle Rukus a thumbs up meaning good job for getting them out! Marlon only told the Supervisor about my niece and her 2 little ones because she was not interested in him! If you are going to report anything. Tell the entire story!

Positive: Good bed and nice towels Negative: Coffee maker was not cleaned from previous use