Sonesta Select Whippany Hanover - Hotel in Whippany - 157 NJ-10, USA

Rooms were really clean, staffs were nice, and they don’t the parking fees that I saw in previous comments anymore. Great for travelling. Only downside as a light sleeper is that I got woken up by one very loud plane during the night as it is located next to a small airport.

I've stayed at this property several times in the past. The staff is ALWAYS fantastic and helpful. The rooms are mostly upgraded- a few minor misses there, but the overall property is getting a much needed face lift and it looks great. I would (and probably will) go back again.

Hotel was nice and inexpensive for a weekend stay. The balcony connected to the room was a bonus. We didn't use any amenities (pool, gym or breakfast) during the stay but the room was clean and comfortable. The bed wasn't of the best quality though and was rather hard. It is a bit insulting that they charge $5 to self park. It's just a normal hotel parking lot in the middle of an unpopulated part of New Jersey. I actually had to call the hotel and ask about the charge. It was listed on their website (after I was rather rudely told so on the phone) but I booked third party and didn't use the hotel website. It would be a good idea to mention this upon check in just to make people aware upfront. Obviously it isn't a huge amount but just seems unnecessary.

Clean, spacious, safe/secure area, modern amenities, and excellent staff. My group stayed here for two days and they met all our needs and were very accommodating. Thanks, Giulia! A+

Our room had fleas and was not well house kept they tried charging 188 for the night with the fleas we talked them down to 119 should have been a full refund in my opinion. We would have left but we were exhausted from working in the area. We will be returning for work next week and we wont be staying here plus no pool no free breakfast this place will be out of business in no time.

Very nice hotel, my only gripe are the toilets. I've spent many years hoaning my craft. But seriously small target. And the flushing will wake a bear from hibernation. Other that that very clean and nice stay

Positive: Room needs refreshing. Overall, average hotel. Negative: Breakfast is a joke! Bagel and a coffee for $20. Don't book breakfast option. Staff is arrogant. Girl at breakfast served one customer at a time for 7 minutes. I had to wait my turn for 20 minutes. Cleaning women screamed and laughed at 6 am, woken me Negative: ""

Definitely stay here if you would like to wake up to an infestation of ants. Also messy business work. I complained about the ants, they told me not to take pictures and sent over maintenance at 7am. The maintenance saw the state of my room, and said they will get me another room. The person working front desk that morning August 6 happened to be the general manager. She did not want to give me a new room since I was scheduled to leave that morning. I had no choice to pack my things at 7am and leave due to the infestation in my room carpet. I was quickly shut up by being offered a full refund. They told me to just reach out to Priceline and they would start the refund processes. Fast forward Priceline calls the hotel and they tell them that I will not be granted any refund because I used the reservation. Ridiculous right. After weeks and weeks of annoying all front desk employees my refund is finally being processed 8/22. General manger Meghan needs to organize the operations at this facility and improve her front desks hospitality. ✌️