Somerset Inn & Suites - Hotel in Ephraim - 10401 N Water St, USA

Really enjoyed staying in this spacious room that includes a living area with fireplace, patio, kitchenette and separate bedroom. It felt like a little apartment and since one night was storming, we stayed in and made a pizza in the lobby. Felt like home away from home. There is an indoor pool and outdoor pool, community patio with grilling station, lounge area in the lobby with games, snacks and free coffee/tea. I also really liked the “basket exchange” idea they use for housekeeping. We always had everything we needed waiting for us outside the door, when we returned from the daily adventures. Excellent stay

Loved staying here! Angie (one of the owners) is super friendly and had a lot of good recommendations for local places to eat and which attractions should be on the top of our list to check out. Somerset is very conveniently located, with many attractions within a 20-30 minute drive of each other and the hotel. It also sits right across the road from a mini golf course and less than 5 minutes away from Peninsula State Park and Sister Bay. There's coffee, tea, snacks, ice cream, and games in the office. Everything was clean and tidy, and the pool and whirlpool were great! I would highly recommend staying here. :)

Positive: The staff was outstanding. They helped us out a couple times. The indoor pool & whirlpool was great to. Comfortable beds. Negative: They bathrooms are small. It won't keep me from coming back but that would be the only negative.

We stayed here for two nights in room 103, it was gross. I hate to leave a bad review but I feel totally deceived about the condition of the rooms. Every review I read mentioned how clean and updated the rooms are, well room 103 needs a major update. In our room the carpet was wet and the room smelled like dirty feet and sweaty boys, after a few hours the bottoms of my feet were black. In the bathroom we were able to at least take a hot shower but we were only given two very thin body towels, every hotel we stay at gives at lease four. The toilet, when you needed to flush the toilet you have to pray really hard that it goes down, plumbing needs to be updated. I feel for the money that we spent it was overpriced.

I didn’t realize that for over $200 a night that the room would be so outdated and old. Rooms are very dark. No hot water-cold showers day or night. Luckily, the bed and pillows were comfortable and there’s a microwave in the room. Initially, we were told that we would have to switch rooms after 1 night of a 3 night stay, but management was able to fix that situation. |If you bring your dog, you have to stay in the dog building where people with out of control large dogs (German Shepherds, etc) lunge and attempt to attack you and your little 9 lb dog in the hallways as you leave your room. |I liked the location in Door County between Ephraim and Sister Bay, but our experience in Door County was just meh. Lots of driving up and down the peninsula to see things. Not much to do except to eat at overpriced sit down restaurants and get drunk while boating on the lake. Not for us. I guess Door County is good for Chicagoans who need to get out of the city.

Just wanted to thank Angie for the great service. I messed up and booked our room exactly one week before we were expecting to arrive. Needless to say, when we arrived, the hotel had no record of our stay for that evening. This was totally my fault. Luckily for us, the hotel had an open room and we were very grateful that we could be accommodated for the night. Imagine my surprise when a couple hours later, Angie called and very graciously credited our card for my mistake. I was not expecting that and certainly would have understood being charged for the night we missed. The hospitality the hotel gave to us greatly exceeded our expectations and we were very thankful for their efforts. Would highly recommend them again. Next time, I will double check my calendar!

My only regret was that we didn't get to stay here longer. It was our first time in Door County and we had a lot of questions about what to do, the front desk was very helpful and gave us great recommendations. The pool was great, and the location is great just around the corner from restaurants in Sister Bay. The rooms are a bit dated but that seems to be the standard for Door County and they were plenty spacious.

The best place to stay in Door County! Perfect location, spacious, clean, comfortable rooms and amenities make this place second to none! We come to this Inn every year for the past 10+ years and always surprised by the updates and improvements waiting for us. Thank you, Angie and Matt for our one of the greatest yearly vacation we always look forward to! Highly recommended!