Smokey Bones West Chester - American restaurant in West Chester Township - 9484 Civic Centre Blvd, USA

Fairness alert: I only came here for a birthday celebration and had eaten earlier in the day at a football party. I only had a piece of cake, and it was good, but that's all I ate. I heard no complaints from the orders in my party about their meals. Still, I was disappointed that menu items that were available when I was a regular patron (about 9 years ago) are no longer available. Service was above par. Our waiter, Jordan, was extremely attentive and took care of our large party by himself. I will update when I next have a meal, here.

Tasia was wonderful! We were greeted promptly. Her energy and enthusiasm was so pleasing. She really went above and beyond and made great recommendations. Sit in her section if you want to live yo best life.

Kayla was an amazing and we had a great dinner! The Bone was amazing and we shared it with 4 of us and still had some left over! Definitely a great deal! Thanks for this great experience’

A was a great waitress and was consistent on making sure we was okay. Definitely would come back and consider to someone else. The steaks are FANTASTIC AND IS WITH EVERY PENNY.

This was my first visit to this restaurant and it did not disappoint. Food was hot and fresh. It was seasoned very well and the portion size was more than enough for me. I had the Korean BBQ pork belly pops as an appetizer. It came out quickly and was great. As my entree I had the pick 3 favorites with jalapeño cheese smoked sausage smoked wings and brisket ($5 upcharge but so worth it. To top it off our server DJ was attentive, helpful, and pleasant. 10 out of 10 recommend.

D.C. was an amazing server!! Very attentive friendly upbeat personality and did his job well and with speed we didn’t have to wait forever and I love good fast hot food!! Everything was amazing and will be back again! #MandeO

I loved the baby back ribs with pulled pork in a sandwich (crunchy bread with garlic) with mashed potatoes and broccoli, they have various bbq sauces (my favorite the Chipotle one). My friends got the full rack of ribs with beans (delicious). For the dessert the chocolate cake with vanilla ice cream was my favorite but doughnuts were delicious too (berries sauce was my prefer than the chocolate one). Artasia was our waitress and she was lovely and very helpful with recommendation. She was pending on everything, the food was in our table less than 10 min later...

The food was okay but much was overcooked. For example potatoe wedges were dark and crunchy, wings a bit burnt, etc. service not bad but a bit slow considering how few customers were there. Worst part and why we will not return is the place was not well cleaned. Bathrooms had filthy toilets and overflowing trash. Even worse was the air vents over the eating area were coated in dust and grime with clumps about to fall out on customers and food. Hope health department does surprise visit. See pictures