Smoker Friendly - Tobacco shop in Trinidad - 401 N Commercial St #1907, USA

The staff was amazing and even though they were sold out of most of what I was looking for we got some amazing pieces I cant wait to use! The staff there were extra friendly and we enjoyed the service. Would come back again and recommend it to anyone coming to Trinidad on a visit. Overall great experience!

The folks at Smoker Friendly are great. They took good care of me when I was working nights down the street. Best place to grab a soda or smoke accessories.

Having spent 100’s at this shop in the past year I walked in needing to pick up a couple cigars and asked if I could take $20 in cash over. The guy from the back of the store who refers to himself as a manager angrily yelled at me, “we don’t give cash back-NO EXCEPTIONS.” I walked out after telling him I would never shop there again. This shop shows 0 loyalty to their repeat customers. I can tell you they have one less customer to ever bother them again. If I have to drive to Aguilar or Taos, or order online from Zen in Colorado Springs and wait, I will never darken the doorway of Smoker Unfriendly in Trinidad again.

Outstanding customer service and has everything you need if you vape or smoke mods are at very reasonable price unlike other places thanks Joe and AJ

They have everything I need. Prices went up around the time gas did if iirc but they're back down.

Don't buy these here they're trash it didn't work and even the guy I called said they were trash also so maybe try a different place entirely as they wouldn't return/exchange it and are selling products they don't stand behind and even dont work! P.s. The worker there on June 5th 2022 at about 9:15am mst said his manager Lora is a torchnazi whatever that means so I'm sure they've had many problems like this before.

Walked in and the kid behind the counter acknowledges us and says “I’ll be right with you”. We reply ok, and stand by the counter where what we want to buy is located patiently waiting in this kid. Some guy walks in rushing to the back of the store, and when this kid finishes who does he go help, not the customer that he just told he’s be right with. Oh no, this kid, whose rude anyway, goes straight to the guy that rushed in and all but ignores me when I speak up. Customer service is HORRIBLE, and the kid has and attitude like he’s too cool for school because he’s working in a smoke shop. If you have a choice go somewhere else, the I’m better than you attitude permeates this place.

Staff is rude and always seems to wanna rush customers to hurry, buy, and leave. Staff is also very pushy and uneducated on the products sold in store...