Simutek - Computer repair service in Tucson - 3136 E Fort Lowell Rd, USA

I can’t say enough positive things about my customer experience at Simutek. The customer service is top notch. I recently made a Mac purchase and received personal support on how to activate and use the technology. I especially want to give a shout out to Rich for the time he spent and genuine care he demonstrated. I highly recommend this shop! Their expertise on Apple products and their Apple support is amazing.

I came in yesterday to purchase an iMac and Rich was amazing with helping with the buying options and giving insightful information to help me with the decision process. I purchased the iMac for the business and have been going to Simutek for years. Best place in town for Apple purchases and information.

Everything good has already been said about Simutek. It’s been around for 10 years and if you happen to have an Apple product, there is nowhere else to go that even compares with these wonderful geeks. I especially want to thank Lena for the wonderful, extraordinary service. it’s a pleasure to go in there because you know you’re gonna walk out fixed!!

Great customer service overall. Have had positive experience with my laptop there. However, recently I went in with my water-damaged iPhone. Simutek looked it only -did not attempt to open or inspect it and said it was a goner and that I'm better off buying a new phone. Sooo I took it for a 2nd opinion, to Quick-Fix repair on Campbell and they actually restored my phone within 1 hour!! Which literally saved my hundreds of dollars, stress and all of my phone data.

I had an old macbook I loved, but damaged the screen. I called Simutek and they thought they could help me out. Because the macbook was so old they couldn't repair the screen, but were able to set me up with a refurbished macbook a couple of years newer for a great price! Within a half hour of arriving I left with a working macbook with my old hard drive installed, meaning I was good to go without an reinstalling. This Company is Great!

We've been purchasing our Macs from Simutek since the mid-1990s and consider them one of the best local businesses in the region. As writers, publishers, and event organizers, our computers are how we make a living—at any one time we have two laptops, a big powerful desktop, two iPads, and two iPhones. Simutek staff are always caring, offer great service, will take care of you in dire straits, and are fun to visit. You can trust Rich and the team!

I cannot thank the Simutek Team enough. They provide great service without attitude. I had an issue with a recent macOS upgrade, and the team was able to help me resolve. Call out to Andrew, who was extremely helpful.

The last time I took electronics to be repaired at a (different) repair shop, I had a truly terrible experience, so I really didn't know what to expect here, but they were amazing. I made an appt on the Apple website, but they told me I could have just walked it in. They were super friendly and patient with me (I was a little spacey because I was in panic-mode with my computer not working), and they had my computer back to me by the end of the day, good as new. 100% would happily return.