ShopRite of Uniondale - Grocery store in Uniondale - 1121 Jerusalem Ave, USA

I can’t believe I am writing this review because I’ve been shopping here for YEARS now but this past month has been such an inconvenience for me. I went here in October to buy groceries and used the self checkout service. However one of their items was not listed in the lookup menu and I had to get assistance from a representative. While the young man was very helpful he did something that resulted in me being double charged for my groceries. At the time the charge did not show on my card so I did not realize. However 3 days later the additional charge appeared on my card. I went into the Uniondale location to get assistance and have the issue resolved and was instantly met with an attitude and quickly dismissed before I could fully explain the situation. I was told I had to speak to the bookkeeper but he wasn’t going to be in for awhile so I left. I went back about 2 weeks later, still no bookkeeper and again the staff at the customer service desk were so rude and dismissive. Even with me having the receipts and proof of being overcharged. At this point I became extremely frustrated so I asked to have the bookkeeper give me a call so we could resolve this issue. Another 2 weeks went by and no call or follow up and I STILL have not been refunded for this additional charge. I called numerous times and the phones rang nonstop with no answer. Finally today I was able to speak the bookkeeper just to be told there was nothing he could do to reverse the charge and that I should go through my bank or speak with the corporate office in Jersey. I am completely at my wits end because I have been super patient and understanding for over a month and have just been given the run around. I was able to speak with someone from the Jersey who reassured me that this should have been resolved with the Uniondale location. My issue is still not resolved. I have absolutely no intention of going back to this location.

Forget about getting anything at the deli in this place. You wait longer at the counter than the entire grocery shopping. The staff in this place are rude and not helpful at all. Their is only 1 nice guy that is the guy who stocks cheese and butter on the weekend very friendly and helpful.

My cashier was a young man named Eric today. He was very friendly and his customer service was superior! I hope he is being paid well for his hardwork.

A couple months ago, I saw a male deli worker, who was tall, skinny, bald head, wearing glasses, drop a whole large honey turkey breast on the floor. He tried to package it and put it back until a customer said something. A couple days ago, I was about to order deli meat, when I saw the same above described deli worker with his hands to his mouth coughing all over his disposable gloves and constantly pulling up his pants. He asked me if I wanted something and didn't even change his gloves so I left. Today, I walk in and see the same above mentioned deli worker constantly pulling up his pants contaminating his disposable gloves. I asked him if he can change his gloves and he did it. He decided to eat some of the left over meat from what i was buying, right in front of me like it was no big deal. He raised it up over his head and dropped it in his mouth as if it was a bon bon. I told him that I didn't want it and ask another worker to help me. Then the guy started cursing at me. This guy doesn't care because he kept it up in front of the manager. I don't like to complain but that guy needs to eat on his lunch break. Who knows what this guy is doing when no one is watching. I made a complaint with management and the nys department of agriculture which handles supermarkets.

Major sale began 12/31 BUT Tiny sign on 1 shelf says sale on items starts January 3!!! What the heck---NOT COOL🙁

I never ask for management in any store or explanations, but they was giving me a hard time buying STAMPS and when I asked for an explanation Vinny said “that’s just how we do things” i returned everything won’t see me in there ever again

Love the local grocery store and it carries all the items I like for half the price. We have been living here for 20+ years and never experiences such exhausting racist bigot white people. Had my local arguments with these racist, but seriously get a grip or take a longer trip to the other shop rite if you can’t stand people of color!

Deli is pitiful. They never get the kiosk/mobile orders, the people working back there don’t know a thing and seem stoned all the time, and there’s just no order whatsoever.