Shipshape IT, LLC - Computer support and services in Bethesda - 3 Bethesda Metro Center Suite 700, USA

Shipshape is the IT company for the agency where I work, and my experience for almost 4 years has been always fantastic. Very responsive, professionals, always find solutions for the issues and work with you until they are solved. My previous experience with other IT companies was not being as half as good as the one I have with Shipshape.

We switched over to Shipshape IT in 2018 and shortly thereafter began planning a move of our offices. They immediately provided invaluable help in evaluating our existing infrastructure, pro-actively recommending improvements, and centralizing documentation. When it came time to move, Shipshape took the lead in relocating and installing our equipment, recommending and procuring upgrades, and coordinating with a vendor who could build the physical housing for our equipment in advance of our move. They were so efficient that we experienced virtually no down time. Since the move, Shipshape migrated our email to a more secure server, recommended a website design firm whose proposal they then proactively reviewed, making recommendations for our protection, while remaining quick to respond to day to day technical and security issues. We remain continually impressed with the quality of service and breadth of expertise that Shipshape consistently provides, and would not hesitate to recommend them as extremely valuable business partners.

Shipshape took over our I/T support about 8 years ago. Under their oversight, the system has been consistently reliable with virtually no down time. Shipshape knows there is an issue before we do and addresses it. Management and key personnel have remained the same during our time and top management is readily accessible. Even on holidays, Shipshape was been there, recovering our server over Thanksgiving weekend some years back. Their personnel are very knowledgeable and detailed documentation makes it easy for anyone at Shipshape to address issues. There are not many companies that i have nothing negative to say about, but Shipshape truly is a gem; zero complaints in the time we have been with them! Positively the best I/T company I have ever dealt with! Neil

As a business owner and CEO, it's incredibly important to have a trusted partner for your IT support. With cyber, network, data systems, and disaster recovery; it is almost impossible and surely overwhelming to keep up on top of the constant need for managing proactively and reliably. That's unless you have Shipshape IT as your IT support partner. As a client for the past 6 years, no matter the challenge we throw at them, Shipshape responds quickly, efficiently, with our needs FIRST in mind. Never pushy or never sounding like a used car salesmen in some other IT shops, that constantly pitch us. They live to serve and never disappoint. They are an extension of our business. They really care. Refreshing in 2017!

Our law firm has utilized Shipshape IT's services for six years. Their Fixed Price Billing, integrated Disaster Recovery and Business Continuity Services, made our firm choose Shipshape IT. We have been extremely pleased with their low staff turn-over, and white glove service. Shipshape IT provided a smooth, predictable cut-over from our old vendor, and handled the transition quickly and without interruption nor surprise expenses. Over the years, they have provided rapid response to both our Montgomery and Prince Georges County Locations. Because of their many legal clients, they know the business of Legal IT well enough that they can speak intelligently about time and billing systems, conflict checking/matter management software, and ediscovery. I highly recommend Shipshape IT.

We hired ShipShapeIT 10 years ago following a bad IT experience. They won our business as they took the time to understand our concerns and were straightforward in their communication (for us non-tech people) and plan to address them. Our data has remained secure, support is always available and they have been quick, friendly and patient in their dealings with us. Most importantly, they are proactive so that we don't run into issues in the first place. Like any business, we need our technology to work and enhance our efforts vs. hinder them. To that end, I can't recommend ShipShape enough.

I've had the chance to use Shipshape IT multiple times in my own business and am always happy to refer them out to others. Every aspect of their plan, from disaster recovery, to day-to-day monitoring of on-site networks, was explained simply, and in ways that made much better sense for us economically. I give them my highest recommendation.

Shipshape is crazy good. They are always extremely professional and extremely helpful. Truly lifesavers for a small (or any size) business. They will save you so much time, you will be able to actually focus on and produce your work, and you will be glad to have them as partners.