Shift4 - Software company in Akron - 2561 S Arlington Rd, USA

FPOS has been great for us. We have been using for the past 5 years and overall the system does what we need. Reporting could be improved upon but overall we like our system. Their customer service has been EXCELLENT! Patrick Stetz was our installer and he did a great job and we’ve stayed in contact since as he’s a great, high character person. I think overall they have really good people on the other end on the line helping fix issues. Jon, Nate, and CJ have all been very pleasant and helpful during my calls.

We switched to Future POS in March. What a vast improvement from our old system. The transition was seamless and the support was on site until we were comfortable. Software is very user friendly and their is ample support for making changes. Our servers love the system! Just some minor glitches with technology occur sometimes, but you will have that anywhere. They were responsive to fix even if management had to get involved. We would definitely recommend as a very reliable POS choice.

We recently installed a new POS system. Our existing micros pos system was end of life and to get support on this system was a nightmare. The sales staff that came on site to give an overview of the product was great, installation and cutover by the technical group was great. No major issues. Its great to have support that is a phone call a way and is there to help with any issues.

Zach continues to rise above any situation and delivers the best results in finding solutions to my problems. I just want to say he is a "star" employee...he is knowledgeable, timely and thorough. I truly appreciate all that he has done for me and my company. Terry Ewing (VP) adding post for Jeff Wolf Owner of Crafted Cocktail Co.

My experience with Future POS has been elevated to another world due to one employee named CJ. She makes even the worst computer issues go away. I have never been disappointed with her resolutions to our problems. She goes out of her way to assist and resolve all our issues at the campus level. Computers failing tend to bring on a bad day where I work, but now, I look forward to issues happening to be able to talk to CJ. Future POS has to know what a "GEM" of an employee they have with her. Thank you CJ, for everything!

The support staff at Future is awesome. They will go out of their way to make sure everything is operating perfect. From the gift card division to the install guys future made things so simple

We have been with Future POS for almost 15 years . Always great responsive techs . Recently we had quite a few updates , and CJ was terrific help! Kudos to her .

Can’t say enough Good things about this Company… especially with a recent nationwide outage we had last Saturday night from another server and the support has been Top Notch! This was something that they had no control of ….but the handling of this situation and support to get our business credit cards and transactions pushed thru has been professional and EXCELLENT! Courtney (CJ) is a Rock Star Tech Guru and can’t thank her enough with all of the tech stuff she does for us! (Ryan and Nic, too) Keep Up the Great Work! We so appreciate U! -The Club Sandusky, GM