Sheraton Fort Worth Downtown Hotel - Hotel in Fort Worth - 1701 Commerce St, USA

I’m currently enjoying the pleasure of staying at this hotel in downtown Fort Worth for the first time, and I was thoroughly impressed. The location was perfect if you want to be in the heart of downtown, but what truly made my stay exceptional was the outstanding service provided by the staff. SAMANTHA at the front desk deserves special recognition for her warm welcome, friendly demeanor, and extensive knowledge of the area. When I needed assistance setting up my workspace in my room, SAMANTHA and RUDY from the engineering team went above and beyond to ensure I had everything I needed and helped me get set up. Their dedication to providing an exceptional guest experience is truly commendable. Thanks to their efforts, I was able to seamlessly balance work and relaxation during my stay. SAMANTHA AND RUDY are indeed gems, and I look forward to my next visit.

My work was there for a conference. 1. There was a glitch in the computer system. 2. Our reservations were no where to be found. 3. They were gracious enough to book us again at the conference price. 4. My room was clean and cozy. My mini fridge had the previous guest's food in it. They came pretty quickly to clean that up. Mr. Anthony was very polite as was all the staff. 5. Checkout day came. We checked out and receipts showed that we got charged more than what they had quoted us at AND even though we turned in tax exempt forms, we were charged taxes. They didn't want to change the prices to the conference price (which is what they had quoted us). So frustrated because I was charged about double what I was supposed to be charged.

I had a great experience here. Kerri at the front desk was amazing and he helped me out after a hellish night at the airport after a cancelled flight. Room was clean, spacious, newly updated and very comfortable. It was quiet too, I did not hear a peep from any guest or staff. Housekeeping did a great job. Pool and gym area were great! Would definitely stay here again!

I had a great stay at the Sheraton in Fort Worth. Room was well appointed and clean, and the front desk staff were above and beyond welcoming and friendly. Zero complaints and would definitely stay here again.

The recent renovations have made this hotel feel brand new! The staff at checkin set things off on the right foot with a quick and flawless checkin. The lobby is beautiful and airy. ||I was upgraded to a large bedroom suite that was simply amazing. The decorations and furnishings in the room were impeccable. The living room had a large sectional and nice wet bar area and the bedroom was also large with an extremely comfortable bed. There were two pullout sofas, one in the living room and one in the bedroom. The bathroom was a decent size and impeccably clean. The rooms are also virtually soundproof which is a huge positive. ||All in all this Sheraton knocked it out of the park with their recent renovations. The updates were modern yet classic. I would recommend this hotel to anyone visiting Ft. Worth.

I stayed here for a work conference and the staff was so friendly and nice. I had notice a yellow stain on my sheet around 9:00 pm the first night and called the front desk and someone came within minutes to change the sheets. They have great customer service here. Other then the stain on the sheets my room was very clean. The bed was comfortable. The shower hot water was very hot, which I like. They have a restaurant inside the hotel but I didn’t get a chance to eat there. There aren’t really a lot of food options near this hotel. I saw a coffee shop with in walking distance but that was it. The parking lot behind the hotel is small and tight. There was so many people at the conference and some people made a spot where there wasn’t a parking spot. You also need a key to park there (hotel room key). So it’s best to park in front of the hotel, check in, so you have your key to park. Then when you check out they give you a code to punch in to leave the parking lot. Overall, I had a great stay.

The service was good and Valet crew was excellent! That is, up until the reservation ending day was wrong and they locked us out after I had called down to the front desk when the AC was not working properly 😑. I was assured everything was okay to discover it wasn't when I returned. The females at the front desk need to be trained a little longer. However valet was exceptional 👌🏼

Great for a short term stay. Staff friendly. Hotel, room, gym, bar all clean and up to par. My only complaint, at no fault of the hotel or staff is the new construction that starts at 0700 right behind the hotel. Would stay again if I was attending the conference centre for work.